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Bicycle Retail Specialist

2 months ago

San Antonio, Texas, United States Specialized Bicycle Components Full time
About Specialized Bicycle Components

We're a team of innovators, disruptors, and problem solvers passionate about pushing the boundaries of human-powered machines. Our mission is to inspire riders everywhere by delivering world-class products and experiences.

Job Summary

We're seeking a skilled Cycling Specialist to join our team at Specialized San Antonio, TX. As a critical member of our team, you'll balance a passion for people and excellence in retail, delivering exceptional rider service and enhancing rider satisfaction.

Key Responsibilities
  • Deliver world-class rider service, ensuring ongoing sales and high levels of rider satisfaction
  • Meet and connect with riders, asking questions and listening to their needs, then providing options and advice to meet those needs
  • Inspire riders to buy, celebrate purchases, and create lasting positive impressions of the specialist, Specialized, and the purchase process
  • Deliver transformative, inclusive, ride-focused, locally authentic, and collaborative experiences for staff and riders alike, in line with the Specialized Retail Way
  • Assist in ensuring visual merchandising standards are met and maintained, restocking as needed, and ensuring product presentation areas remain clean and organized
  • General cleanliness standards are set at store opening, maintained throughout the day, and reset at close of business, including light janitorial duty
  • Use company literature and resources to stay current on product features
  • Regular, dependable attendance and punctuality
Requirements
  • Passion for cycling and the Specialized brand
  • Current or former retail employee with 1-3 years of experience preferred
  • Excellent communication skills to effectively interact with riders and team members
  • Ability to work as business dictates, including weekends
  • Ability to stand for extensive time periods, while occasionally walking, kneeling, or reaching
  • Able to lift at least 20 lbs. or more and use proper lifting skills
What We Offer
  • Industry-leading Employee Purchase program
  • Long-term loan of a current model-year demo bike
  • Medical, dental, vision, and life insurance
  • Morning and evening rides with the team

We're committed to building a diverse and inclusive workforce where all people thrive. We encourage everyone, especially those from marginalized groups, to apply to our job postings and help us earn the position as the riders' brand of choice.