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Transportation Coordinator

2 months ago

Allentown, Pennsylvania, United States US Foods Full time
Job Summary

We are seeking a highly organized and detail-oriented Transportation Coordinator to support our transportation and logistics functions. The successful candidate will be responsible for performing general clerical activities and assisting in backhauls.

Key Responsibilities
  • Answer all incoming calls to resolve driver, sales representative, and customer issues as needed.
  • Communicate with drivers any updates to their routes.
  • Utilize software (MS Excel, Omnitracs, Tandem, Kronos, etc.) to create, update, and communicate various reports and files for proper transportation functioning.
  • Assist in the damages and shorts process by notifying vendors and drivers to find a resolution.
  • Complete associated paperwork involved in damages and shorts.
  • Support in logistics operations by assisting in scheduling all pick up appointments for backhaul orders and vendors for the division.
  • Complete related paperwork and communicate backhaul and logistic information when necessary.
Requirements
  • Minimum two years of experience in warehouse administrative or clerical position.
  • Effective communication both verbally and in writing.
  • Excellent telephone and customer service ability.
  • Strong math, analytical, and organizational skills with high attention to detail.
  • Basic computer skills with a good knowledge of programs such as Microsoft Word, Excel, Access, and Outlook.
  • Problem solving and critical thinking abilities to solve problems of limited scope.
  • Strong teamwork skills with the ability to support others in the department and division.
Preferred Qualifications
  • Prior logistics, transportation, and/or warehouse experience.
  • Knowledge of DOT Hours of Service Regulations.
  • Knowledge of our geographic delivery area.
  • Certifications/Training Experience with Omnitracs, Tandem, Kronos, XATA, Manhattan, PowerDock, Airclic.