Barista

6 days ago


Las Vegas, Nevada, United States The Mob Museum Full time
Job Summary

We are seeking a highly skilled and enthusiastic Barista to join our team at The Mob Museum. As a Barista, you will play a critical role in delivering a world-class guest experience by preparing and presenting our beverage offerings in accordance with menu and recipe standards.

Key Responsibilities
  • Engage with guests in a friendly and professional manner, exceeding minimum guest service standards.
  • Monitor and respond to conditions impacting the guest experience, including crowd control and wayfinding needs.
  • Process transactions accurately and efficiently, adhering to the Museum's Finance and Cash Handling Policies.
  • Maintain a clean and organized workstation, adhering to Health Department standards.
  • Prepare all coffee and espresso beverage menu items in accordance with recipe standards, ensuring timely and efficient service.
  • Perform all duties in accordance with Health Department standards, including proper labeling and sanitation procedures.
  • Clean, sanitize, and restock all beverage-related equipment as needed.
  • Contribute to ensuring the highest quality food is served on a consistent basis, striving for total guest satisfaction.
  • Assist in operating a clean, organized, and well-stocked Concessions area.
  • Support inventory control, including managing inventory through proper rotation, efficient ordering, and inventory controls.
  • Consistently and accurately perform all related recordkeeping, including beverage preparation, sanitation, and inventory.
  • Support sales of non-food items, such as souvenir photos and retail merchandise.
  • Maintain a courteous, professional, and friendly manner with fellow employees, volunteers, and guests.
  • Participate in fostering an organizational culture that values innovation, promotes inclusion, and inspires excellence.
  • Stay informed about in-house exhibitions, educational programs, and community events to keep staff and guests well-informed.
  • Courteously answer questions and resolve guests' issues.
Requirements
  • Must be 21+ years of age.
  • Must obtain and maintain all required work cards, including Food Handler's, TAM, and Sheriff's Card.
  • Outgoing and personable demeanor required.
  • Comfort with public speaking and guest engagement required.
  • Commitment to manifesting the Museum's Core Values required.
  • Demonstrable knowledge of espresso drink preparation, recipes, and basic understanding of coffee required.
  • Demonstrated knowledge of proper food and beverage safety and sanitation procedures required.
  • Prior experience with POS systems and cash handling required.
  • Ability to work a varied schedule, including mornings, evenings, holidays, and weekends.
  • Ability to reach, bend, stoop, and frequently lift up to 50 pounds.
  • Ability to work in a standing position for extended periods.
  • Ability to operate bar tools and equipment with dexterity and coordination.
  • Ability to work in a variety of conditions, including hot, cold, wet, and noisy environments.
  • Ability to effectively traverse the Museum's floors and outdoor areas.
  • Passion for creating a world-class museum experience.
  • Enthusiasm for working in a flexible, team-oriented environment.

Education: High School Diploma or GED equivalent preferred. Work experience may be considered as a substitute for academic credential.


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