Cashier Extraordinaire for Sunrise Coffee

2 weeks ago

Las Vegas, Nevada, United States Mothership Coffee Full time
About Us

We are a culture-centered community that is focused on the people within and the people we serve. Kindness is at the top of our core values leading the change in our decisions, service, and operations. We are a socially equitable company focused on initiative, self-reliance, cooperation, integrity, and putting our best selves forward every day. At the core, we appreciate each other, support each other, treat each other with respect, and love each other.

Job Summary

We're on the lookout for people who bring sunshine wherever they go. If you're the type of person who can walk into a room and light it up, we want you representing Mothership. As a cashier, you'll be the friendly face that welcomes guests into our coffee shops, helps them explore our tasty drink and food options, and ensures every single person gets the A+ treatment. And guess what? You're not just a cashier here. We're all about growth, so we're giving you the chance to dive into the world of being a barista, too. Who knows, you might discover your hidden coffee genius.

Responsibilities
  • Order Processing: Efficiently ringing in guest orders at the point of sale (POS) system and/or through the drive-thru.
  • Customer Interaction: Providing excellent customer service by warmly greeting and interacting with guests throughout the cafe, ensuring they feel valued and appreciated.
  • Phone Etiquette: Answering incoming phone calls with professionalism and enthusiasm, assisting customers with inquiries and orders over the phone.
  • Cleanliness Guru: Maintaining the cleanliness and tidiness of the cafe environment, including wiping down tables, cleaning counters, and ensuring a pristine atmosphere for an exceptional guest experience.
  • Stock Organization: Keeping stations well-stocked and organized, ensuring supplies are readily available for the team to provide efficient service.
  • Barista Aspirations: Embracing the exciting journey of learning the art of being a barista, including crafting delicious coffee beverages, mastering the espresso machine, and nailing those latte art skills.
  • Team Player: Collaborating closely with the team to ensure smooth operations, assisting in any way necessary to create a positive work environment and provide top-notch service.
  • Drive-Thru Excellence: Skillfully managing drive-thru orders, ensuring accuracy and efficiency to keep things running seamlessly for our on-the-go guests.
  • Upselling Magic: Recommending additional items and upselling products to enhance the guest experience and contribute to sales growth.
  • Adaptability: Being flexible and adaptable to different tasks and responsibilities as needed in a dynamic cafe environment.
  • Training and Growth: Taking advantage of opportunities to learn and grow, mastering new skills, and evolving into a skilled barista while contributing to the overall success of the team.
Requirements
  • Good memory to manage multiple orders simultaneously and recall faces, names, and preferences of regular customers.
  • Ability to serve customers quickly, efficiently, and kindly.
  • Excellent verbal and written communication skills.
  • Ability to follow all safe food handling procedures and sanitation practices.
  • Must be able to perform basic math.
  • Previous customer service experience, a plus.
Benefits
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Paid Time Off
  • Employee Discount
  • Free Drinks

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