Logistics Operations Senior Specialist

2 weeks ago


Sparta, Michigan, United States BDP International Full time


Job Overview
At BDP International, we pride ourselves on fostering a diverse and inclusive work environment that values collaboration and community. Our commitment to excellence is reflected in our core values, which guide our operations across the globe.

We are seeking a dedicated professional to join our team, contributing to our mission of delivering exceptional logistics solutions to our extensive client base, which includes prominent multinational corporations in various sectors such as chemicals, retail, life sciences, and electric vehicles.

Key Responsibilities

Shipment Management
  • Process and manage shipment orders initiated by clients.
  • Coordinate freight bookings with designated carriers according to established guidelines.
  • Provide estimates for additional services, including warehousing and transportation.
Logistics Coordination
  • Collaborate with transport providers to ensure timely collection and delivery of containers.
  • Prepare necessary permits and documentation for shipping.
  • Oversee the preparation of Letters of Credit and final shipping paperwork.
Compliance and Customer Service
  • Monitor shipping documents to ensure compliance with regulatory requirements.
  • Engage in regular meetings with clients to gather feedback and address operational challenges.
  • Investigate and resolve customer complaints, implementing corrective actions as needed.
Team Collaboration

Work closely with various departments to enhance the overall customer experience, ensuring that we meet and exceed client expectations.

Qualifications
  • 3 to 5 years of relevant experience in maritime operations.
  • Recent graduates in Logistics and Supply Chain Management are encouraged to apply.
  • Possession of a diploma or degree in Logistics and Supply Chain Management or a related field.
Skills and Attributes
  • Proficiency in MS Office, particularly Excel.
  • Familiarity with IT systems, such as SAP, is advantageous.
  • Strong commitment to work excellence and customer service.
  • Excellent interpersonal communication skills.

Exemption Type: Exempt (Salaried)



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