Customer Experience Representative
3 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Associate. As a key member of our Inside Sales Center, you will be responsible for delivering exceptional customer service and driving sales growth through outbound calls and in-home sales consultations.
Key Responsibilities- Initiate outbound calls to potential customers to schedule sales consultations and quotes
- Serve as the initial point of contact for potential customers via phone
- Review customer information to confirm accuracy and determine availability for in-home sales consultations
- Document and update customer interactions within our CRM system
- Overcome objections from potential customers to schedule sales consultations as soon as possible
- De-escalate calls and provide solutions that leave customers satisfied with the resolution
- Exceed customer service expectations by providing an outstanding experience to every potential customer
- High school diploma or equivalent
- Previous experience in a dynamic call center or customer service role
- Ability to juggle multiple tasks and shift attention to meet the demands of different stakeholders
- Excellent verbal and written communication skills
- Ability to logically connect ideas and solve complex problems
- Proficiency in Microsoft Office Suite
- Industry-leading compensation package
- Fully paid medical, dental, and vision benefits after 90 days
- 401k savings plan
- Paid time off and comprehensive health, wellbeing, and financial wellness programs
- Childcare benefits to support families
Leaf Home is a leading provider of home improvement solutions, dedicated to delivering exceptional customer experiences and driving growth through innovation and teamwork. We are proud to be a certified Great Place to Work and a multi-year recipient of Top Workplaces USA by Energage.
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Customer Experience Representative
3 weeks ago
Lombard, Illinois, United States Service King Full timeJob Title: Customer Experience RepresentativeAt Service King, we are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Representative. This role is responsible for ensuring best-in-class customer service is delivered to all customers throughout the repair process.Key Responsibilities:Review with customers and...
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Customer Experience Representative
3 days ago
Lombard, Illinois, United States DriveTime Full timeDriveTime Family of Brands: A Leader in the Automotive IndustryDriveTime Family of Brands is a premier provider of used car sales, finance, and servicing solutions. With a strong presence in the nation, we are committed to delivering exceptional customer experiences and creating opportunities for our employees to grow and thrive.Job SummaryWe are seeking a...
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Customer Service Representative
2 weeks ago
Lombard, Illinois, United States Circle K Full timeCustomer Service Representative Job DescriptionCircle K is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing prompt and courteous customer service, resolving customer issues, and ensuring a positive shopping experience.Key Responsibilities:Provide excellent customer service...
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Customer Service Representative
1 week ago
Lombard, Illinois, United States Roto-Rooter Plumbing & Water Cleanup Full timeCustomer Service Representative Job DescriptionWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at Roto-Rooter's Chicago area Call Center.Job Summary: As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to their...
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Customer Service Representative
4 weeks ago
Lombard, Illinois, United States Circle K Full timeCustomer Service Representative Job DescriptionCircle K is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing prompt and courteous customer service, resolving customer issues, and maintaining a safe and clean store environment.Key Responsibilities:Provide excellent customer...
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Customer Service Representative
3 weeks ago
Lombard, Illinois, United States Circle K Stores, Inc. Full timeCustomer Service Representative OpportunityWe are seeking a skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service and support to our customers.Key Responsibilities:Provide excellent customer service and support to...
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Customer Service Representative
7 days ago
Lombard, Illinois, United States Roto-Rooter Full timeCustomer Service Representative Job DescriptionRoto-Rooter is seeking a highly skilled Customer Service Representative to join our team in our Chicago area Call Center. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support to resolve their plumbing...
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Customer Service Representative
4 weeks ago
Lombard, Illinois, United States Circle K Stores, Inc. Full timeCustomer Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key...
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Customer Service Representative
3 days ago
Lombard, Illinois, United States Roto-Rooter Full timeJob Title: Overnight Call Center Customer Service RepresentativeRoto-Rooter is seeking a highly motivated and customer-focused Overnight Call Center Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their plumbing issues, and...
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Customer Service Representative
6 days ago
Lombard, Illinois, United States Leaf Home Full timeJob Title: Call Center RepresentativeWe are seeking a highly motivated and customer-focused Call Center Representative to join our team at Leaf Home. As a Call Center Representative, you will be responsible for providing exceptional customer service to our clients, responding to inquiries, and resolving issues in a timely and professional manner.Key...
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Customer Service Representative
6 days ago
Lombard, Illinois, United States Roto-Rooter Full timeCustomer Service RepresentativeRoto-Rooter is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our call center team, you will be responsible for providing exceptional service to our customers, resolving their plumbing issues, and ensuring their satisfaction with our...
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Customer Service Representative
1 month ago
Lombard, Illinois, United States Service Logic Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Service Logic. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Key ResponsibilitiesProvide responsive...
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Customer Service Representative
1 month ago
Lombard, Illinois, United States Circle K Stores, Inc. Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key ResponsibilitiesGreet customers...
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Customer Service Representative
2 days ago
Lombard, Illinois, United States Domino's Franchise Full timeJob OverviewWe are seeking a highly motivated and customer-focused individual to join our Domino's Franchise team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, answering phones, and assisting with customer transactions.Key ResponsibilitiesAnswering phones and responding...
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Customer Service Representative
1 month ago
Lombard, Illinois, United States Leaf Home Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Inside Sales Center, you will be responsible for delivering exceptional customer experiences and driving sales growth through effective communication and relationship-building.Key...
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Customer Service Representative
3 days ago
Lombard, Illinois, United States Roto-Rooter Full timeOverviewRoto-Rooter is seeking a skilled Customer Service Representative to join our team in the Chicago area Call Center. As a key member of our 24-hour service team, you will be the first point of contact for our customers, providing exceptional service and support to resolve their plumbing problems.ResponsibilitiesProvide empathetic and confident service...
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Customer Experience Specialist
4 days ago
Lombard, Illinois, United States DriveTime Full timeJob Title: Customer Experience GuideDriveTime Family of Brands is seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Guide. As a key member of our sales team, you will be responsible for providing exceptional customer service and ensuring a seamless sales experience for our customers.Responsibilities:Provide...
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Customer Experience Specialist
2 weeks ago
Lombard, Illinois, United States JOANN Stores Full timeJob SummaryWe are seeking a highly motivated and customer-focused Key Holder to join our team at JOANN Stores. As a Key Holder, you will be responsible for delivering exceptional customer experiences, driving sales, and leading the store team to achieve business objectives.Key ResponsibilitiesProvide outstanding customer service, ensuring every customer...
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Customer Service Representative
1 month ago
Lombard, Illinois, United States Roto-Rooter Full timeJob SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at Roto-Rooter's Chicago area Call Center. As a key member of our overnight call center team, you will be the first point of contact for our customers, providing exceptional service and support to resolve their plumbing...
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Customer Service Representative
4 weeks ago
Lombard, Illinois, United States Leaf Home Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Call Center Representative. As a key member of our Inside Sales Center, you will be responsible for speaking with potential customers regarding their product needs and scheduling in-home sales consultations.Key ResponsibilitiesInitiate outbound calls to...