Client Experience Specialist

3 weeks ago


Palm Beach Gardens, Florida, United States Sarah Mclendon - State Farm Agent Full time
About Our TeamWe are a dynamic team at Sarah Mclendon - State Farm Agent, committed to providing top-notch customer service and support to our clients. As a Customer Relations Representative, you will join a talented group of professionals who share your passion for excellence and customer satisfaction.

Compensation PackageOur compensation package includes a competitive salary ($60,000 - $80,000 per year), bonus based on performance, 401(k) matching, license reimbursement, flexible schedule, paid time off, training & development, and opportunity for advancement.

Key ResponsibilitiesIn this role, you will manage customer inquiries, resolve issues, maintain client records, assist with customer retention strategies, and coordinate with other departments to ensure customer satisfaction. You must have excellent communication and problem-solving skills, experience in customer service (preferred), and the ability to handle high-stress situations calmly.

What We OfferWe offer a collaborative work environment, opportunities for professional growth and development, and a comprehensive benefits package.

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