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Residential Sales Consultant

2 months ago

Roseville California, United States Tri Pointe Homes Holdings, Inc. Full time

Overview:


Are you looking to be part of a company that values accountability, high performance, and collaboration? Tri Pointe Homes is committed to innovative design and exceptional craftsmanship, setting a new benchmark in homebuilding and customer satisfaction.

If this aligns with your career aspirations, consider becoming a vital member of our esteemed team.


Tri Pointe Homes Sacramento is in search of a skilled and passionate individual to join our dynamic group as a Residential Sales Consultant in the Sacramento region.


Position Highlights:
Responsible for driving home sales by enhancing the new home buying experience and optimizing customer interactions within the designated community.

Position Responsibilities:


Leverages all available sales and marketing tools to meet sales and closing objectives for assigned communities.

Actively engages in initiatives to attract potential buyers, including follow-up communications with previous visitors and organizing public and broker events.


Warmly welcomes prospective clients visiting the community and ensures the collection of completed registration materials from each visitor (or gathers necessary information to finalize the registration process).

Guides potential buyers through various homesites to familiarize them with the community layout.

Ensures that clients are informed about the location of the future home, property boundaries, and nearby structures.

When touring homesites, guarantees that the sales office and models are securely locked and proper signage indicating estimated return times is displayed at the sales office entrance.

Employs the Company's established sales methodology during product tours to deliver a compelling sales presentation. Actively seeks to finalize sales by posing multiple closing-related inquiries throughout the presentation, including confirming follow-up visits.


Promotes the advantages of the community, the Company's esteemed reputation, and the quality and design of our products, construction, and services.

Recognizes the significance of the Company's brand and the unique value proposition offered in assigned communities.


Effectively articulates key differentiators that encourage customers to choose our homes over those of competitors.

Discusses the benefits of energy efficiency and other sustainable features integrated into the homes.


Clearly explains the home building and purchasing process to clients, ensuring they feel informed and comfortable with each step.


Handles and processes sales documentation for prospective buyers, including completing the necessary information for the Company's purchase agreement for homes in assigned communities.

Conducts all required follow-up to ensure successful sales closures in assigned areas.


Collaborates with various departments, teams, and individuals, both internally and externally, to guarantee a seamless process from model home setup to sale closure and home delivery.


Communicates proactively and responds professionally and promptly to all stakeholders (managers, real estate brokers, homebuyers, etc.).


Updates management on opportunities, challenges, progress, and support needed, and works with the sales management team to resolve issues swiftly and effectively.

Maintains open communication with customers post-purchase to manage expectations and address any concerns.

Organizes and hosts broker previews and promotional events at assigned communities, among other responsibilities.

Meets all reporting deadlines consistently and punctually.


Inputs, updates, and effectively utilizes data in the Company's Customer Relationship Management (CRM) system (or other systems as required by management) to drive sales activities in assigned communities.

Prepares weekly reports on prospective customer traffic for management.


Gains insights into competitor policies, programs, pricing, and products, as well as consumer demographics, to better identify key differentiators for assigned communities and provide valuable feedback to management.


Monitors and evaluates competitive offerings, providing insights to management to keep relevant team members informed of market changes.

Other duties as assigned.

Position Qualifications:
Bachelor's degree preferred.

Real estate license required.

Minimum of 1-2 years of previous sales experience required.

Experience in new home sales preferred.

Familiarity with sales programs, policies, and procedures.

Current knowledge of homebuilding and the residential real estate sector.

Ability to prepare, plan, and deliver clear and persuasive sales presentations.

Proficient in Microsoft applications, including Word, Excel, and Outlook.

Physical Requirements:
Frequent standing, walking (including stairs and uneven terrain), and sitting; occasional lifting.

May require occasional driving of clients from the sales office to community lots.

Environmental conditions vary based on weather, production stages, and work locations.

Some of the following conditions may apply at different times: hot, cold, wet, dry, muddy, humid, windy, calm, bright, dark, noisy, dusty, poor lighting, poor ventilation, temperature fluctuations, fog, and rain.

Airborne particles such as wood dust, drywall dust, etc., are common in the field environment.

Compensation & Benefits:

Base Salary:

The anticipated Base Salary range for this role is $23.08 per hour, equating to $48,000 annually, depending on experience and skill set.

Base Salary is disbursed bi-weekly, every other Friday.

Commission & Bonus:

This position qualifies for commission payments and a quarterly customer satisfaction cash bonus, which are earned, calculated, and paid in accordance with the terms and conditions of the Company's applicable compensation agreement.


Benefits:

In addition to competitive medical, dental, and vision coverage, Tri Pointe Homes offers comprehensive benefits to eligible team members and their dependents, including: Health Savings Account (HSA), full and limited healthcare Flexible Spending Account (FSA), and dependent care FSA options; generous paid time off policies, including vacation, holidays, sick leave, jury duty, bereavement, and volunteer time; paid disability, parental and military leave; company-sponsored and voluntary term life, AD&D, and short- and long-term disability insurances; a 401(k) retirement plan with bi-weekly employer matching of 50% up to the first 6% of team member contributions; adoption, fitness, tuition, and worldwide emergency travel assistance; EAP, grief counseling, and estate/will preparation services; and additional discounts and supplementary employee-paid benefit programs.


At Tri Pointe Homes, we are intentional about fostering an environment where you, and all individuals, are encouraged to be their authentic selves.

We embrace individuality and strive to be consciously inclusive of different backgrounds, experiences, and perspectives in every aspect of our business.

We believe our company's strength relies on the diversity of the team and the unique, innovative ideas everyone contributes.


We are an Equal Opportunity Employer, committed to providing equal opportunities for all applicants and employees without regard to race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, sexual orientation, gender identity or expression, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local laws.


We will endeavor to make reasonable accommodations for qualified applicants with disabilities unless doing so would impose an undue hardship on our operations.

If you believe you require such assistance to apply for an open position or to participate in an interview, please let us know.