Service Manager

4 weeks ago


Eugene, Oregon, United States Sunriver Brewing Company Full time
Shift Supervisor - Oakway Pub

Sunriver Brewing Company is a family-owned business founded in Central Oregon in 2012. With over 300 team members across three pubs and a brewery, we're dedicated to delivering exceptional craft beer, delicious food, and engaging service. We're seeking a Shift Supervisor to join our team at our Oakway Pub in Eugene.

Key Responsibilities:
  • Supervise employees to ensure high-quality customer service and efficient operations
  • Assign duties, oversee progress, and provide guidance and feedback to employees
  • Collaborate with other shift managers to provide training and integrate new employees into the team
  • Ensure compliance with industry rules and regulations, and handle customer and employee complaints
  • Support pub finances through effective inventory management and ordering
Requirements & Skills:
  • At least 4 years of serving and bartending experience in a restaurant or pub setting
  • Strong interpersonal and customer service skills, with the ability to multitask and work under pressure
  • Proficient in basic computer programs and able to manage time effectively
  • Capable of disciplining or reprimanding employees when necessary, and responding calmly to stressful situations
Benefits:
  • Complimentary shift meal
  • Discounted daily shift beer
  • Weekly packaged beer
  • Food discounts at all Sunriver Brewing Company pubs
  • Quarterly cell phone stipend
  • Medical, dental, vision, and life insurance
  • Retail discounts
  • OR Sick Leave
  • Weekly Pay Days

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