Account Representative

4 days ago


Pensacola, Florida, United States Baptist Health Care Full time
Job Description

Baptist Health Care is seeking a highly skilled Account Representative to join our team. As a key member of our revenue cycle team, you will play a critical role in ensuring the accuracy and efficiency of our billing processes.

Key Responsibilities:
  • Manage work flow and achieve monthly productivity goals by running reports on outstanding encounters for charge capture.
  • Check batches as they are received in the CBO and prioritize functionality to stay within acceptable departmental guidelines.
  • Communicate with clinics and supervisor for receipt of missing charges at end of month.
  • Verify accuracy of batches received from clinics for missing or incorrect information.
  • Balance batches with payments for accurate posting of copays and patient payments.
  • Verify insurance information and enter into practice management system appropriately.
  • Maintain information received from coding department to accurately post CPT and ICD-9 codes.
  • Send necessary copies or supporting documentation required by insurance companies and patients.
  • Answer healthcare account questions in a clear and polite manner.
Requirements:
  • High School Diploma or Equivalent Required.
  • Six (6) months of relevant revenue cycle experience Required.
  • Experience in a healthcare insurance billing Preferred.


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