Customer Service Professional

6 days ago


Johnson City, New York, United States John M. Paulin - State Farm Agent Full time
Position Overview

We are seeking an experienced customer service professional to join our team as a State Farm Agent's representative. The ideal candidate will have excellent communication and interpersonal skills, with the ability to establish strong relationships with customers.

Salary and Benefits

The successful candidate can expect a salary of approximately $40,000 per year, plus commission and bonus opportunities. We also offer flexible hours and valuable experience in the insurance industry.

Job Responsibilities
  • Provide prompt, accurate, and friendly customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
Requirements
  • Excellent interpersonal and communication skills - written, verbal, and listening.
  • People-oriented and self-motivated individual.
  • Organizational skills and attention to detail.
  • Dedicated to customer service and able to work in a team environment.
  • Ability to effectively relate to customers and obtain Property and Casualty license (able to obtain).

This is a fantastic opportunity for someone looking to start or advance their career in the insurance industry.



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