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Senior Business Analyst

4 weeks ago

Ocoee, Florida, United States Conduent Business Services Full time

Job Summary

The Senior Business Analyst will be responsible for gathering requirements, managing client interaction, and providing cross-functional support for client programs.

Key Responsibilities

  • Manage all client interaction and communication
  • Work as a liaison with technical teams, network teams, and clients to ensure seamless project execution
  • Gather and document required support information for invoicing purposes
  • Manage the product backlog, prioritize user stories, and drive business value aligned with strategic goals
  • Perform business analysis functions, including evaluating user requests and analyzing business requirements
  • Lead through influence in both technical and business settings

Requirements

  • Demonstrated experience working on the Florida Turnpike SunPass program
  • Ability to work with product teams and client teams to create product vision and roadmaps
  • Effective communication and collaboration skills
  • Experience with MS Office applications and collaboration tools
  • Prior experience as a system analyst or business analyst on the Florida Turnpike SunPass program

Flexible Working

At Conduent Business Services, we value flexibility and work-life balance. Our employees can expect a dynamic and supportive work environment, with opportunities for growth and development.

Perks and Rewards

  • Health and welfare benefits, including medical, dental, and vision coverage
  • Retirement savings plans and employee discounts
  • Access to award-winning learning platforms and paid training opportunities
  • Attractive paid time off packages and flexible working arrangements