Customer Service Representative

1 week ago


Buford, Georgia, United States JR BOLTON SERVICES INC Full time
About Us

Bolton Plumbing, HVAC, and Fireplaces is a leading provider of comfort solutions in the Greater Atlanta area. With a commitment to exceptional customer service, we strive to make homes truly comfortable for our clients.

Job Description

We are seeking a highly motivated and organized Outbound Call Agent to join our team. As a key member of our sales and service team, you will be responsible for making outbound calls to our existing customer database, providing exceptional customer service, and driving sales growth.

Responsibilities
  • Make outbound calls to existing customers to promote our services and products
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner
  • Meet or exceed sales targets and call count requirements
  • Work collaboratively with the sales and service team to achieve business objectives
  • Stay up-to-date on company products and services, as well as industry trends and developments
Requirements
  • At least 1 year of experience in a customer service, call center, or related role
  • Basic computer skills, including Microsoft Office
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet sales targets
  • Highly organized and able to prioritize tasks effectively
What We Offer

We offer a competitive wage, generous benefits, and a great work environment. If you are a motivated and organized individual with a passion for customer service, we encourage you to apply.



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