Patient Observation Assistant

2 weeks ago


Evanston, Illinois, United States Compass Group USA Full time
Job Summary

We are seeking a skilled Patient Observation Assistant to join our team at Compass Group USA. As a Patient Observation Assistant, you will play a vital role in ensuring the safety and well-being of our patients.

Key Responsibilities
  • Provide visual and audible observation of assigned patients under the direction of a Registered Nurse (RN) and unit manager.
  • Complete observation reports at established intervals.
  • Take initiative in compassionately rendering service or responding to needs.
  • Interact hospitably, cheerfully, and supportively with staff, patients, visitors, and work colleagues.
  • Remain at the bedside of assigned patients at all times unless relieved by an appropriate staff member.
  • Verbally redirect patients from engaging in at-risk behaviors.
  • Seek help or advice as soon as possible when patients appear to be in medical distress or pose a threat.
  • Participate in collaborative identification and reporting of patient safety issues.
  • Assure patient environments are safe and report any safety hazards to the charge nurse.
  • Remove visible hazards and report as appropriate.
  • Assist in calming and/or reorienting patients in cases of agitation or confusion.
  • Assist with keeping patient rooms safe and orderly.
  • Accompany patients when diagnostic testing is required.
  • Immediately summon nursing staff if patients require assistance, control, or other nursing interventions.
  • Immediately report any potentially dangerous behavior or concerning conversations to the nurse.
  • Participate in hand-off of pertinent information/behavior about assigned patients when arriving on the unit and upon completion of shift assignment.
  • Arrange coverage around meal break times with the nurse and inform the nurse prior to leaving patients for any reason.
  • Assist patients with ordering dietary trays and setting up patient meal trays; assist with basic positioning of patients; assist with patient wheelchair rides and/or ambulation if patients are stable and gait has been previously determined safe by assigned staff nurses.
  • Respond rapidly and thoroughly to emergencies, special needs, etc.
Requirements
  • High School Diploma, GED, or equivalent is required.
  • Current CPR AED or basic life Support healthcare provider (BLS-HCP) certification required within 30 days of hire, if required at the facility.
  • Ability to walk or stand for prolonged periods.
  • Requires bending, stooping, reaching up, and lifting up to 50 pounds.
  • One to two years of previous experience is preferred.
Benefits

Associates at Touchpoint are offered many fantastic benefits, including:

  • Retirement Plan
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
  • Medical
  • Dental
  • Vision
  • Life Insurance/AD
  • Disability Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
About Compass Group

Compass Group is an equal opportunity employer. We are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.



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