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Housekeeping Operations Director

2 months ago

Durham, North Carolina, United States Driftwood Hospitality Management Full time

About the Role

We are seeking a highly skilled and experienced Executive Housekeeping Manager to join our team at Driftwood Hospitality Management. As a key member of our operations team, you will be responsible for overseeing the housekeeping department and ensuring that our guests receive exceptional service and a clean and comfortable environment.

Key Responsibilities

  • Lead and manage a team of housekeeping staff to ensure that all rooms and public areas are cleaned and maintained to the highest standards.
  • Develop and implement effective housekeeping procedures and protocols to ensure efficiency and productivity.
  • Conduct regular inspections to ensure that all areas of the hotel are clean and well-maintained.
  • Collaborate with other departments to ensure seamless operations and excellent guest service.
  • Manage the housekeeping budget and ensure that all expenses are within budget.
  • Identify and implement opportunities for cost savings and process improvements.

Requirements

  • Clear, effective English verbal and written communication skills.
  • Microsoft Word and Excel proficiency.
  • Ability to lift and carry up to 25 lbs.
  • Experience in a similar role in the hospitality industry.
  • Strong leadership and management skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.

Benefits

  • 401(k) plan.
  • Dental insurance.
  • Disability insurance.
  • Employee assistance program.
  • Flexible spending account.
  • Health insurance.
  • Life insurance.
  • Paid time off.
  • Vision insurance.

About Us

Driftwood Hospitality Management is a leading hospitality company that operates a portfolio of hotels and resorts across the country. We are committed to providing exceptional service and creating memorable experiences for our guests. Our team is passionate about delivering outstanding results and exceeding our guests' expectations.