Customer Service Representative

3 weeks ago


North Plains, United States Eclipse Enterprises Full time
Customer Service Representative Opportunity

Eclipse Enterprises is seeking a dedicated and multilingual Customer Service Representative to join our team in Portugal.

As a Customer Service Representative, you will be responsible for handling customer inquiries through various channels, including inbound, outbound, chat, email, and social media.

Key Responsibilities:
  • Provide exceptional customer service to clients from diverse industries, including entertainment, electronics, insurance, retail, telecommunications, gaming, tourism, e-commerce, media, financial services, and technology.
  • Support customers in multiple languages, with a focus on English proficiency at B2 level.
  • Work in a dynamic and fast-paced environment, handling a high volume of customer inquiries.
Requirements:
  • EU citizenship or valid work permit in Portugal.
  • Minimum age of 18 years.
  • Completion of 9th grade or higher.
  • At least 1 year of customer service experience.
  • English proficiency at B2 level.
  • No criminal record.
What We Offer:
  • Fully paid and furnished apartment with private room.
  • Accommodation in shared apartments with 3-6 people, with commutes between 15 and 50 minutes.
  • All rent and utility costs covered by our client.
  • Free weekly cleaning service.
  • Assistance with formalities such as residence, social security, bank account, tax number, etc.


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