Customer Service Representative
2 months ago
Job Summary:
At Envision Credit Union, we are seeking a highly skilled Service Specialist to join our team. As a key member of our organization, you will play a vital role in delivering exceptional service to our members, ensuring their financial needs are met with professionalism and expertise.
Key Responsibilities:
- Provide outstanding service to internal and external members, responding to their inquiries and resolving issues in a timely and efficient manner.
- Assist members with financial transactions, account management, and other related services.
- Collaborate with cross-functional teams to achieve business objectives and improve member satisfaction.
- Stay up-to-date with credit union policies, procedures, and regulatory requirements to ensure compliance and accuracy.
Requirements:
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups.
- Strong problem-solving and analytical skills, with the ability to think critically and make sound decisions.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
- High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
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