Customer Service Representative

2 months ago


Tallahassee, United States Envision Credit Union Full time

Job Summary:

At Envision Credit Union, we are seeking a highly skilled Service Specialist to join our team. As a key member of our organization, you will play a vital role in delivering exceptional service to our members, ensuring their financial needs are met with professionalism and expertise.

Key Responsibilities:

  • Provide outstanding service to internal and external members, responding to their inquiries and resolving issues in a timely and efficient manner.
  • Assist members with financial transactions, account management, and other related services.
  • Collaborate with cross-functional teams to achieve business objectives and improve member satisfaction.
  • Stay up-to-date with credit union policies, procedures, and regulatory requirements to ensure compliance and accuracy.

Requirements:

  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups.
  • Strong problem-solving and analytical skills, with the ability to think critically and make sound decisions.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.


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