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Protecting Travelers and Transportation Infrastructure

2 months ago

Springfield, Massachusetts, United States Department of Homeland Security Full time
About the Role

The Department of Homeland Security is seeking highly skilled and dedicated individuals to fill the position of Transportation Security Officer (TSO). As a TSO, you will play a critical role in ensuring the safety and security of air travelers, airports, and aircraft.

Key Responsibilities
  • Operate various screening equipment and technology to identify potential security threats and prevent them from being transported onto aircraft.
  • Perform searches and screening, which may include physical interaction with passengers, conducting bag searches, and lifting/carrying bags, bins, and property weighing up to 50lbs.
  • Control terminal entry and exit points, ensuring that only authorized individuals have access to secure areas.
  • Interact with the public, providing directions and responding to inquiries in a professional and courteous manner.
  • Maintain focus and awareness while working in a stressful environment, which includes noise from alarms, machinery, and people, crowd distractions, time pressure, and disruptive and angry passengers.
  • Engage in continuous development of critical thinking skills, necessary to mitigate actual and potential security threats, by identifying, evaluating, and applying appropriate situational options and approaches.
Requirements
  • Must be a U.S. Citizen or U.S. National and at least 18 years of age.
  • Pass a drug screening, medical evaluation, and background investigation.
  • Subject to post-employment random drug and/or alcohol testing.
  • Must be registered for Selective Service (males born after 12/31/59).
  • Must be available to work various shifts and overtime, as needed.
  • Mandatory travel for training and occasional travel may be required.
Additional Information

The Department of Homeland Security is an equal opportunity employer and welcomes applications from diverse candidates. As a TSO, you will be required to wear TSA-approved and issued personal protective equipment (PPE) to ensure your safety and the safety of others.