Banking Operations Manager
3 weeks ago
Citizens Bank & Trust seeks a highly motivated and experienced Branch Manager to lead our team of professionals in delivering exceptional customer service and driving business growth. As a key member of our leadership team, you will be responsible for managing all aspects of branch operations, from customer relationships to staff development and performance management.
Key Responsibilities:
- Customer Relationship Management: Build and maintain strong relationships with existing and potential customers, identifying opportunities for growth and improving customer satisfaction.
- Staff Development and Performance Management: Provide coaching, training, and feedback to branch employees to ensure they meet performance expectations and achieve sales goals.
- Operations Management: Oversee daily, weekly, and monthly reports, monitoring branch activities and making adjustments as needed to ensure efficient operations and effective use of resources.
- Marketing and Sales: Develop and implement strategies to drive loan and deposit growth, meeting or exceeding sales goals.
Requirements:
- Education: High school diploma or equivalent required; degree in business or related field preferred.
- Experience: Three to five years of progressively more responsible experience within a bank, with supervisory experience.
- Skills:
- Excellent communication and interpersonal skills.
- Strong leadership and problem-solving abilities.
- Able to work effectively in a team environment.
- Proficient in Microsoft Office applications.
Salary: $55,000 - $75,000 per year, depending on experience and qualifications.
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