Cocktail Server

4 weeks ago

Sens, Bourgogne-Franche-Comté, United States Live Nation Entertainment Full time
Job Summary:

Title: Cocktail Server - Music Hall

Location: House of Blues Las Vegas, NV

Who are we?

Live Nation Entertainment is a leading live entertainment company with a global presence. Our company comprises Ticketmaster, Live Nation Concerts, Live Nation Media & Sponsorship, and Artist Nation Management. Ticketmaster is the global event ticketing leader, while Live Nation Concerts is the largest provider of live entertainment in the world. Artist Nation Management represents over 350 artists. These businesses power Live Nation Media & Sponsorship to deliver music marketing programs across 900 brands. For additional information, visit www.livenationentertainment.com.

HOB Entertainment, a division of Live Nation Entertainment, offers exceptional club venues nationwide. House of Blues Venues provide several genres of live music, from Rock, Hip Hop, Country, Rock en Espaol, Blues, Jazz, Reggae, and Pop. House of Blues venues are also known for their southern-style cuisine, juke-joint inspired atmosphere, and the World Famous Gospel Brunch.

House of Blues opened its doors on Thanksgiving Day in 1992, serving its first meal to the local shelters. Since opening, House of Blues has been committed to giving back to the community through the International House of Blues Foundation.

Who are you?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking, and committed. At Live Nation Entertainment, our people embrace these qualities. If this sounds like you, please read on.

The Role:
  • Serve food and beverages to guests in a nightclub environment with a cheerful attitude.
Responsibilities:
  • Anticipate and respond to guests' needs.
  • Suggestively sell beverages and menu items; take orders.
  • Answer guest questions, make recommendations, up-sell liquors.
  • Communicate drink orders to the bar through the Point of Sales system.
  • Deliver drinks, maneuvering trays through large crowds.
  • Maintain line of sight/atmosphere control by circulating through your work area throughout the shift.
  • Remove dirty glasses and dishes from tables, including the lifting/moving of bus tubs up to 25lbs.
  • Keep tables clean/wiped.
  • Clean spills, remove food, trash, or other obstacles from the floor using proper lifting techniques.
  • Maintain House of Blues safety and sanitation standards.
  • Follow housekeeping standards per HOB policy.
  • Keep current on all standard operating procedures.
  • Request identification from any guest who appears to be under 30 years of age.
  • Ensure responsible alcohol service per local ordinance alcohol awareness training and HOB alcohol policies.
  • Recognize when guests are becoming too intoxicated and refuse further service of alcohol in a courteous and safety-minded manner, bringing it to the attention of the manager.
  • Receive payment and process cash, credit card, or Travelers check transactions according to HOB policy.
  • Ensure that comp and void checks are processed according to HOB policy.
  • Assist other servers and staff as needed.
  • Required to occasionally work Special Events that are scheduled throughout the venue.
Qualifications:

Required:
  • Food Handler Certification & Responsible Alcohol Awareness Training Certification or Equivalent.
  • Ability to work late hours.
  • Flexible schedule.
  • Working knowledge of cocktail tray service, basic food service, responsible alcohol service, drink recipes, and garnishes, point of sales systems.
  • 3 years work experience interacting with people in a positive environment.
  • Tolerance of all cultures, music, and art forms.
  • Responsible Alcohol Awareness Training Certification or Equivalent.
  • Ability to deal with intoxicated guests in a positive and safety-minded manner.
Preferred:
  • Cash handling experience.
  • Experience recognizing valid IDs.
  • Experience in a live music environment.
Physical Demands/Working Environment:
  • Working environment is fast-paced, often loud and stressful.
  • Position requires extended periods of prolonged standing and working on your feet.
  • Must be able to lift or move up to 25lbs using proper lifting techniques.

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