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Cocktail Server

1 month ago

Sens, Bourgogne-Franche-Comté, United States Live Nation Entertainment Full time
Job Summary:

Title: Cocktail Server - Music Hall

Location: House of Blues Las Vegas, NV

Who are we?

Live Nation Entertainment is a global leader in live entertainment, comprising Ticketmaster, Live Nation Concerts, Live Nation Media & Sponsorship, and Artist Nation Management. Our company powers Live Nation Media & Sponsorship to deliver music marketing programs across 900 brands, reaching over 63 million fans annually through live events and digital platforms.

HOB Entertainment, a division of Live Nation Entertainment, offers exceptional club venues nationwide. Our venues provide various genres of live music, from Rock to Pop, and are known for their southern-style cuisine, juke-joint inspired atmosphere, and the World Famous Gospel Brunch.

At Live Nation Entertainment, we are committed to giving back to the community through the International House of Blues Foundation.

The Role:
  • Provide exceptional service to guests in a nightclub environment, ensuring a positive experience.
Responsibilities:
  • Anticipate and respond to guests' needs, providing personalized service.
  • Suggestively sell beverages and menu items, taking orders and making recommendations.
  • Communicate drink orders to the bar through our Point of Sales system.
  • Deliver drinks, maneuvering trays through large crowds, while maintaining a clean and safe environment.
  • Remove dirty glasses and dishes from tables, including the lifting/moving of bus tubs up to 25lbs.
  • Keep tables clean and wiped, and maintain House of Blues safety and sanitation standards.
  • Follow housekeeping standards per HOB policy and keep current on all standard operating procedures.
  • Request identification from any guest who appears to be under 30 years of age, and ensure responsible alcohol service per local ordinance and HOB alcohol policies.
  • Recognize when guests are becoming too intoxicated and refuse further service of alcohol in a courteous and safety-minded manner, bringing it to the attention of the manager.
  • Receive payment and process cash, credit card, or Travelers check transactions according to HOB policy.
  • Assist other servers and staff as needed, and be flexible with your schedule to accommodate special events.
Qualifications:

Required:
  • Food Handler Certification and Responsible Alcohol Awareness Training Certification or Equivalent.
  • Ability to work late hours and flexible schedule.
  • Working knowledge of cocktail tray service, basic food service, responsible alcohol service, drink recipes, and garnishes, as well as point of sales systems.
  • 3 years of work experience interacting with people in a positive environment.
  • Tolerance of all cultures, music, and art forms.
  • Ability to deal with intoxicated guests in a positive and safety-minded manner.
Preferred:
  • Cash handling experience.
  • Experience recognizing valid IDs.
  • Experience in a live music environment.
Physical Demands/Working Environment:
  • Working environment is fast-paced, often loud and stressful.
  • Position requires extended periods of prolonged standing and working on your feet.
  • Must be able to lift or move up to 25lbs using proper lifting techniques.