Benefits Executive Team Lead
2 weeks ago
Marsh & McLennan Agency is seeking a highly experienced Benefits Executive Team Lead to join our team. As a key member of our account management team, you will be responsible for overseeing and managing MMA resources in the delivery of benchmark service to clients.
Key Responsibilities:
- Coach, mentor, and train Sr. Account Consultants, Sr. Account Executives, and other team members as requested by the Vice President of Client Services or Region Benefits Practice Leader.
- Partner with the Region Client Services Management team to supervise and manage the support team, including participation in the employee review process.
- Responsible for all strategies and actions leading to overall customer satisfaction and ongoing client retention.
- Monitor and manage the quality of service delivered to the client by MMA team members and carriers/vendors.
- Consult with clients and make strategic plan design recommendations based on valid client data and information.
Requirements:
- College degree or equivalent professional experience preferred.
- 15+ years of Account Executive experience preferred, including at least 5-7 years in Executive or Sr. Account Executive role.
- Mastery level knowledge of benefits products, services, market dynamics, carriers/TPAs/vendors, fully insured and alternative funding arrangements.
About Us:
Marsh & McLennan Agency offers competitive salaries and comprehensive benefits and programs, including health and welfare, tuition assistance, 401K, employee assistance program, career mobility, employee network groups, volunteer opportunities, and other programs.
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