Salesforce Operations Specialist
3 weeks ago
Economic Development Partnership of North Carolina seeks a skilled Salesforce Operations Specialist to support our existing org, drive process improvements, and help our teams take full advantage of Salesforce's capabilities.
This critical role within the organization better enables the success of our client-facing teams and supports our mission of improving the economic well-being and quality of life of all North Carolinians.
We are committed to building a team that draws strength from a diversity of backgrounds, perspectives, and life experiences.
Key Responsibilities:
- Manage the organization's Salesforce CRM systems to include system maintenance and enhancements, data reporting, and employee training.
- Plan and oversee Salesforce projects to improve organizational performance and efficiency.
- Apply knowledge of Salesforce capabilities and limitations to guide the organization to the best solutions.
- Provide guidance and training to other employees who manage products/platforms within the larger Salesforce ecosystem.
Requirements:
- Minimum 3 years of experience with Salesforce.com administration and/or development.
- Salesforce Administrator certification required. Advanced Administrator and/or Platform App Builder certifications a plus.
- Strong knowledge of Salesforce Flows (building, troubleshooting, flow trigger sequencing).
Benefits:
- Estimated salary range: $80,000 - $110,000 per year, based on location and experience.
- A commitment to diversity and inclusion in the workplace.
- The opportunity to work with a talented team of professionals dedicated to economic development in North Carolina.
About Us:
The Economic Development Partnership of North Carolina is focused on recruiting new businesses to the state, supporting the needs of existing businesses, connecting exporters to global customers, helping small business owners get their start, and attracting tourists and visitors from all over the world.
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