Service Desk Analyst Position
4 weeks ago
Job Summary:
Kadiak, LLC is seeking a highly skilled Jr. Service Desk Analyst to support our financial and facility applications. The ideal candidate will have strong problem-solving and analytical skills, excellent communication and interpersonal skills, and the ability to work collaboratively with team members and other departments.
Key Responsibilities:
- Answer phone calls, emails, or other communications received from users of financial and facility applications.
- Record a ticket in the call center database for every communication received.
- Provide triage to determine if the issue can be resolved by the Tier 1 Technician.
- Create knowledge articles accordingly.
- Process vendor request forms.
- Perform other staff augmentation work as needed.
Requirements:
- Top-Secret clearance required.
- 1+ years of related experience.
- Proven experience in a service desk or customer support role, preferably within financial or facility systems.
- Strong knowledge of financial and facility applications and their functions.
- Excellent problem-solving and analytical skills.
- Strong communication and interpersonal skills.
- Ability to work collaboratively with team members and other departments.
Working Environment:
This job operates in a professional office environment and has a noise level of mostly low to moderate. The incumbent is required to stand, walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear.
Equal Employment Opportunity:
Kadiak, LLC is an equal opportunity employer and is committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment.
-
Cloud Help Desk Analyst
4 weeks ago
Chantilly, Virginia, United States Edgesource Corporation Full timeJob Summary: Edgesource Corporation is seeking a highly motivated and experienced Help Desk Analyst (Cloud) to support our 24x7 operations. The ideal candidate will have a strong technical background with expertise in cloud computing and help desk operations.Key Responsibilities:Manage and maintain the customer's systems and cloud-based solution, ensuring...
-
Service Desk Operations Specialist
4 weeks ago
Chantilly, Virginia, United States Kadiak, LLC Full timeJob Summary:Kadiak, LLC is seeking a highly skilled Service Desk Analyst to support our financial and facilities applications. The ideal candidate will have a Top-Secret clearance and excellent problem-solving and analytical skills.Key Responsibilities:Provide in-depth knowledge about financial or facility systems and functions, acting as a primary ticket...
-
Cyber Security Analyst Position
4 weeks ago
Chantilly, Virginia, United States ManTech Full timeJob Summary:ManTech International Corporation is seeking a highly skilled Cyber Security Analyst to join our team in Chantilly, VA. As a Cyber Security Analyst, you will be responsible for executing system security plans for multiple secure information systems based on NIST Compliance and the Joint SAP Implementation Guide (JSIG).Key Responsibilities:...
-
Service Desk Team Lead
4 weeks ago
Chantilly, Virginia, United States Red River Full timeRed River is seeking a Team Lead with an active Secret clearance to join our team. The Team Lead (Tier 2) is a strong service desk engineer, primarily responsible for working on a team within the Service Desk and managing the day-to-day functions, including scheduling and coordinating daily workload for service desk technicians, reviewing and assigning...
-
Help Desk Technician
4 weeks ago
Chantilly, Virginia, United States American Systems Full timeJob Title: Help Desk TechnicianJob Summary: We are seeking a highly motivated Help Desk Technician with 4 years of experience and DHS Clearance to provide remote support for customers including the DoD and Federal Government. The successful candidate will be responsible for performing Tier 1 troubleshooting under the supervision of the Service Desk Manager....
-
Senior Systems Administrator/Analyst
4 weeks ago
Chantilly, Virginia, United States ManTech Full timeJob SummaryManTech is seeking a highly skilled Senior Systems Administrator/Analyst to join our team in Chantilly, VA. As a key member of our team, you will be responsible for maintaining and troubleshooting Windows servers and workstations, both on-site and remote. Key Responsibilities Maintain and troubleshoot Windows servers and workstations Perform...
-
Front Desk Ambassador
4 weeks ago
Chantilly, Virginia, United States Staybridge Suites Chantilly Full timeJob SummaryWe are seeking a skilled Front Desk Ambassador to join our team at Staybridge Suites Chantilly. As a key member of our front desk team, you will be responsible for providing exceptional guest service, handling transactions, and ensuring a seamless experience for our guests.Key Responsibilities:Provide warm and welcoming service to guests,...
-
Signals Analyst
1 month ago
Chantilly, Virginia, United States DeNOVO SOLUTIONS Full timeJob Title: Signals Analyst Job Summary: DeNOVO Solutions is seeking a skilled Signals Analyst to join our team. As a Signals Analyst, you will work in a state-of-the-art lab, assisting in the testing and development of a new tool. Your expertise in signal processing, RF detection, and COMINT analysis will be crucial in this role. Key Responsibilities: *...
-
Help Desk System Specialist
1 month ago
Chantilly, Virginia, United States MC Dean Inc Full timeJob Title: Help Desk System SpecialistMC Dean Inc is seeking a skilled Help Desk System Specialist to join our team. As a key member of our technical support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Perform daily systems analysis and proactive preventative maintenance...
-
Cost Analyst Position
4 weeks ago
Chantilly, Virginia, United States Kadiak, LLC Full timeJob SummaryKadiak, LLC, a Koniag Government Services company, is seeking a skilled Cost Analyst to support our organization and government customer. This is a remote opportunity that offers competitive compensation and an extraordinary benefits package.Key ResponsibilitiesMonitor and analyze costs related to IT implementation and deployment projects across...
-
Front Desk Associate
4 weeks ago
Chantilly, Virginia, United States Scenthound Full timeAbout the Position:The Sales & Front Desk Associate is a key role at Scenthound, focused on selling memberships while providing exceptional service to every customer. This position requires sales experience and confidence, as well as customer service experience and computer/technology proficiency.Key Responsibilities:Drive membership sales through health and...
-
Front Desk Representative
4 weeks ago
Chantilly, Virginia, United States Extended Stay Chantilly Dulles S Full timeJob SummaryAs a Front Desk Agent at Extended Stay America Chantilly - Dulles, you will be responsible for providing exceptional guest service, registering guests, and ensuring a smooth stay experience. Your primary responsibilities will include registering guests, making and modifying reservations, hotel operator and concierge duties, and providing...
-
Help Desk Lead/Supervisor
1 month ago
Chantilly, Virginia, United States Red River Full timeHelp Desk Lead/Supervisor Job DescriptionAre you a seasoned IT professional looking for a challenging role that leverages your technical expertise and leadership skills? Do you thrive in fast-paced environments and enjoy collaborating with cross-functional teams? If so, we have an exciting opportunity for a Help Desk Lead/Supervisor to join our Network...
-
Operations Research Analyst
1 month ago
Chantilly, Virginia, United States LMI Full timeOverviewLMI is seeking a skilled Operations Research Analyst in Chantilly, VA or Colorado Springs, CO with expertise in Space Protection mission area analysis. As a trusted third-party consultancy, we provide advanced analytics, digital services, logistics, and management advisory services to federal civilian and defense agencies.ResponsibilitiesOur team...
-
Senior Financial Analyst
4 weeks ago
Chantilly, Virginia, United States Leidos Holding Full timeFinancial Planning and Forecasting:As a Senior Financial Analyst at Leidos, you will lead the development of annual budgets, quarterly forecasts, and long-term financial plans. You will collaborate with various business units to gather data, understand trends, and provide accurate financial projections. Analyze variances between actuals, budgets, and...
-
Financial Analyst
4 weeks ago
Chantilly, Virginia, United States National Guard Employment Network Full timeFinancial Analyst OpportunityWe are seeking a highly skilled Financial Analyst to join our team at National Guard Employment Network. As a Financial Analyst, you will provide business/financial analysis and consultation support to our government client.Key Responsibilities:Coordinate, review, and monitor annual spend plansParticipate in program meetings and...
-
Security Analyst
3 weeks ago
Chantilly, Virginia, United States General Dynamics Information Technology Full timeJob Summary:We are seeking a highly skilled Security Analyst to join our team at General Dynamics Information Technology. As a Security Analyst, you will play a critical role in supporting the security clearance process for government agencies and industrial organizations.Key Responsibilities:Interface between government agencies and industrial organizations...
-
Senior Program Analyst
1 month ago
Chantilly, Virginia, United States QinetiQ Full timeCompany OverviewWe are a world-class team of professionals who deliver cutting-edge technology and innovative solutions in robotic and autonomous platforms, ground, soldier, and maritime systems globally. Our work contributes to groundbreaking research in sensor science, signal processing, data fusion, artificial intelligence, machine learning, and augmented...
-
BMC2 Systems Prototyping Senior Analyst Position
4 weeks ago
Chantilly, Virginia, United States Systems Planning and Analysis, Inc Full timeJob Overview:Systems Planning and Analysis, Inc. (SPA) is seeking a highly qualified Senior Analyst to support military capability development and prototyping in the area of Battle Management Command and Control (BMC2) systems. The ideal candidate will have a strong background in DoD BMC2 systems, architectures, and datalinks, as well as experience in...
-
Project Management Analyst
4 weeks ago
Chantilly, Virginia, United States Kadiak, LLC Full timeJob Title: Project Management AnalystAbout the Role:Kadiak, LLC is seeking a highly skilled Project Management Analyst to support our government customer. As a key member of our team, you will be responsible for managing projects from initiation to closure, ensuring timely delivery, and meeting customer expectations.Key Responsibilities:- Coordinate project...