Valet Attendant for Efficient Parking Operations

1 week ago


Hershey, Pennsylvania, United States Reimagined Parking Full time
Job Description

At Reimagined Parking, we are seeking a skilled Valet Attendant to join our team. As a Valet Attendant, you will be responsible for ensuring the safe and efficient parking of guest vehicles while providing exceptional customer service.

Key Responsibilities:

  • Parking Operations: Mobilize and coordinate the valet process by retrieving keys, retrieving vehicles for waiting guests, loading guest vehicles, and issuing tickets and/or leveraging electronic devices to enter customer information.
  • Customer Service: Foster customer success, happiness, and retention by building customer rapport, addressing customer inquiries, and providing directions when added.
  • Brand Ambassador: Act as a fast-moving courteous company brand ambassador by interfacing with guests, opening guest vehicle doors, and unloading vehicles.
  • Vehicle Safety: Deploy vehicle safety and security procedures to direct traffic, barricade positions, park guest cars in applicable spaces, inspect vehicles for damage, and report incidents and claims to location-designated leadership.
  • Financial Operations: Pioneer financial operations by requesting and collecting relevant fees and reconciling end-of-shift revenue.

Requirements:

  • At least 18 years of age
  • Valid driver's license
  • Ability to operate manual transmission vehicles (stick shift)
  • Excellent customer service and communication skills
  • Ability to verbally communicate with guests
  • Acceptable driving record and motor vehicle report (MVR)
  • Ability to learn quickly and use sound decision-making to thrive in fast-paced environments
  • Ability to operate guest vehicles requiring normal coordination, including eye-hand, hand-foot
  • Ability to move from valet stand to customer cars by walking or running for extended periods of time, sometimes for the entire duration of shift


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