National Sales Support Specialist
1 week ago
Great Northern Equipment Distributing, Inc. is a leading manufacturer and distributor of top-quality equipment, providing exceptional value to the hardware, lawn & garden, rental, agriculture, and power equipment industries. Our goal is to understand our customers' businesses and develop complete product and support solutions that deliver exactly what they need.
Job DescriptionThe National Sales Support associate will play a critical role in generating sales leads, building relationships with prospective clients, and achieving sales targets through phone and email communication. This role focuses on inside sales and customer relationship management across a national territory, working closely with the sales team to ensure customer satisfaction and business growth.
Key Responsibilities- Engage with potential and existing customers via phone, email, and online channels to promote and sell products/services.
- Generate and qualify leads through cold calling, inbound inquiries, and networking.
- Follow up on leads and inquiries to nurture and convert them into sales opportunities.
- Collaborate with the sales team to identify opportunities for upselling and cross-selling.
- Maintain customer data and sales activity records in CRM software.
- Provide excellent customer service by addressing inquiries, resolving issues, and providing product information.
- Stay up to date on industry trends, competitors, and product knowledge to effectively communicate value propositions.
- Keep supervisor informed of important developments, potential problems, and all related information necessary for effective management.
- At least 6 months of related sales experience, with a national or multi-regional scope preferred.
- Strong communication and interpersonal skills, with the ability to build rapport quickly.
- Experience using CRM tools and Microsoft Office Suite.
- Self-motivated with a results-driven approach and strong organizational skills.
- High attention to detail and accuracy in processing sales and customer information.
- Willingness to learn and adapt to new sales strategies and tools.
- Ability to communicate effectively both verbally and in writing with customers and coworkers.
- Outgoing, professional attitude.
- Strong analytical and organizational skills.
- Teamwork – balance individual and department responsibilities.
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