Guest Services Ambassador

6 days ago


Fort Myers, Florida, United States Concord Hospitality Enterprises Company Full time
About Us

Concord Hospitality Enterprises Company is a leading provider of hospitality services. We pride ourselves on delivering exceptional guest experiences through our highly trained staff. As a Front Desk Clerk or Guest Services Clerk, you will be part of a team that values professionalism, courtesy and efficiency.

Key Responsibilities

Your primary responsibilities will include:
  • Greeting guests warmly and checking them in/out efficiently
  • Providing guests with accurate information about hotel facilities and services
  • Resolving guest complaints and concerns promptly and professionally


Requirements

To succeed in this role, you will need to have:
  • A strong passion for providing excellent customer service
  • Excellent communication and interpersonal skills
  • The ability to multitask and prioritize tasks effectively


Compensation

We offer a competitive salary range of $42,000 - $52,000 per annum, commensurate with your experience.

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