JetBlue Park Guest Services Ambassador

3 weeks ago


Fort Myers, Florida, United States Boston Red Sox and Fenway Sports Management Full time
Job Overview

As a valued member of the Boston Red Sox and Fenway Sports Management team, you will have the opportunity to work in a dynamic environment providing exceptional guest services to our fans at JetBlue Park. This role requires excellent communication skills, flexibility, and a passion for delivering world-class experiences.

About the Role

We are seeking an enthusiastic individual to join our customer service team as a Guest Services Ambassador. In this role, you will be responsible for ensuring that all guests have a memorable and enjoyable experience at JetBlue Park. This includes assisting with shuttle transportation, wheelchair assistance, fan information, ticket issues, and problem-solving. You will also interact with fans at various points throughout their experience, providing a warm and welcoming atmosphere.

Responsibilities

* Provide exceptional guest services to our fans at JetBlue Park
* Assist with shuttle transportation, wheelchair assistance, and fan information
* Resolve ticket issues and provide problem-solving support
* Interact with fans at various points throughout their experience

Requirements

* Previous customer service experience preferred but not required
* Ability to work flexible hours, including nights, weekends, and holidays
* Strong communication and interpersonal skills
* Ability to work effectively in a fast-paced environment

Compensation

The estimated salary for this role is $25,000 - $35,000 per year, depending on experience.

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