Sales and Wellness Associate
7 days ago
**Our Vision**
We strive to create a caring community that celebrates individuality and shares knowledge. Our team is committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.
**Job Summary**
We are seeking a highly motivated and customer-focused Sales and Customer Service Associate to join our team. As a key member of our staff, you will be responsible for providing exceptional customer service, promoting our wellness programs, and selling retail products.
**Responsibilities:**
- Client Satisfaction: Provide outstanding customer service and ensure client satisfaction
- Program Promotion: Promote the value of Total Body Care by educating clients on new services and selling the Massage Envy Wellness Program
- Team Support: Support clinic flow by greeting clients, scheduling services, answering phone calls, and addressing questions
- Growth and Retention: Help grow and retain a client base through in-person and phone outreach
**What We Offer:**
- Estimated salary range: $40,000 - $50,000 per year, based on experience and performance
- Employer-paid healthcare including medical, dental, and vision plans
- Matching 401(k) plan
- Paid time off for full-time employees
- Employee Assistance Program
- A flexible schedule for a better work-life balance
- In-depth product and service training
**Requirements:**
- High school diploma (or equivalent) and previous retail or sales experience preferred
- Critical thinking skills with excellent math and computer skills, and the ability to multitask
- Great people skills and ability to establish positive relationships with guests
- Supporters of total body care with a general knowledge of massage and skin care services
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