Sales and Wellness Associate

7 days ago


Morrisville, North Carolina, United States Massage Envy Full time

**Our Vision**

We strive to create a caring community that celebrates individuality and shares knowledge. Our team is committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.

**Job Summary**

We are seeking a highly motivated and customer-focused Sales and Customer Service Associate to join our team. As a key member of our staff, you will be responsible for providing exceptional customer service, promoting our wellness programs, and selling retail products.

**Responsibilities:**

  1. Client Satisfaction: Provide outstanding customer service and ensure client satisfaction
  2. Program Promotion: Promote the value of Total Body Care by educating clients on new services and selling the Massage Envy Wellness Program
  3. Team Support: Support clinic flow by greeting clients, scheduling services, answering phone calls, and addressing questions
  4. Growth and Retention: Help grow and retain a client base through in-person and phone outreach

**What We Offer:**

  • Estimated salary range: $40,000 - $50,000 per year, based on experience and performance
  • Employer-paid healthcare including medical, dental, and vision plans
  • Matching 401(k) plan
  • Paid time off for full-time employees
  • Employee Assistance Program
  • A flexible schedule for a better work-life balance
  • In-depth product and service training

**Requirements:**

  • High school diploma (or equivalent) and previous retail or sales experience preferred
  • Critical thinking skills with excellent math and computer skills, and the ability to multitask
  • Great people skills and ability to establish positive relationships with guests
  • Supporters of total body care with a general knowledge of massage and skin care services


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