Morning Shift Team Member

3 days ago


Buffalo, New York, United States Clark Holdings Inc. Tim Hortons Full time
Job Description:

We are seeking a highly motivated and friendly Customer Service Representative to join our team at Tim Hortons in Williamsville, NY. As a key member of our morning shift, you will be responsible for delivering exceptional guest experiences and ensuring that every customer leaves with a smile.

Responsibilities:
  • Maintain a clean and inviting dining room, parking lot, and wear proper attire to create a positive first impression.
  • Ensure coffee and products are always fresh and accurate by following our REV procedures.
  • Deliver exceptional customer service through a friendly attitude, attentive behavior, and in-depth product knowledge.
Requirements:
  • Excellent customer service skills with a friendly and welcoming attitude.
  • Ability to work in a fast-paced environment with a sense of urgency.
  • Strong communication and interpersonal skills.

The ideal candidate will be able to work on a team and with multiple employees, serving and preparing a variety of food and beverages for customers. This is an essential function of the job.

Work Environment:

This role requires frequent reaching and manual dexterity, continuous standing on tiled surfaces, use of a headset for order processing, and ability to stand for long periods. Exposure to cold and high heat temperatures is also expected.

Compensation:

The estimated salary for this position is $35,000-$45,000 per year, depending on experience and qualifications. Regular and predictable attendance is an essential function of this job.



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