Desktop Support Specialist
13 hours ago
- Perform basic and moderately complex troubleshooting and repair activities, typically associated in an end-user environment, including but not limited to PC's, desktops, laptops, tablets, and printers.
- Provide support to client-identified VIPs.
- Respond to change management requests, including installing new PC equipment, providing end-user desk-side support, and other related activities.
- Perform Install/Move/Add or Change (IMAC) activities.
- Display outstanding technical and professional services skills at all times.
- Meet established customer service satisfaction levels and other operational/customer service metrics as outlined in established guidelines.
- Proactively communicate with the end-user and service desk personnel regarding arrival times, repair time estimates, and status of the repair.
- Understand and follow all documented service operations policies and procedures.
- Typically requires technical school certification or equivalent of 1-2 years of relevant experience.
- Knowledge of relevant software and hardware systems.
- May require additional customer-specific certifications or training as required.
- Excellence in communication and customer-facing skills.
- Strong oral, written, and interpersonal skills.
- Ability to follow instructions and processes with minimal instruction.
- Ability to lift and/or move various computer equipment up to 50 lbs.
- Must own a basic repair kit.
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Desktop Support Specialist
2 weeks ago
Houston, Texas, United States VC5 Consulting Full time## Desktop Specialist Role at VC5 Consulting ### Job Summary We are seeking a skilled Desktop Specialist to join our team at VC5 Consulting. As a Desktop Specialist, you will be responsible for providing technical support to end-users for desktop and laptop computers, peripherals, and related software applications. ### Key Responsibilities * Troubleshoot...
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Desktop Support Specialist
5 days ago
Houston, Texas, United States VC5 Consulting Full timeDesktop Specialist Job DescriptionAt VC5 Consulting, we are seeking a skilled Desktop Specialist to join our team. The successful candidate will be responsible for providing technical support to end-users for desktop and laptop computers, peripherals, and related software applications.Key Responsibilities:Technical Support: Troubleshoot and resolve hardware...
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Desktop Support Specialist
4 days ago
Houston, Texas, United States Syntricate Technologies Full timeJob Title: Desktop Support SpecialistAt Syntricate Technologies, we are seeking a highly skilled Desktop Support Specialist to join our team. As a key member of our IT department, you will be responsible for installing, configuring, upgrading, maintaining, and supporting desktop systems based on customer service requests.Key Responsibilities:Install and...
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Desktop Support Specialist
1 week ago
Houston, Texas, United States None Full timeJob SummaryWe are seeking a skilled Desktop Support Specialist to join our team at None. As a key member of our IT department, you will be responsible for providing technical support and assistance to our staff.Key ResponsibilitiesInstall, configure, and maintain desktop computers and peripheral equipment in a networked environment.Provide level 1 support...
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Desktop Support Specialist
2 weeks ago
Houston, Texas, United States Kraft & Kennedy, Inc. Full timeJob SummaryKraft Kennedy, Inc. is seeking a highly skilled Desktop Support Specialist to join our team. As a Desktop Support Specialist, you will be responsible for providing technical support to clients throughout the tri-state area.Key ResponsibilitiesProvide on-site support to clients, including troubleshooting and resolving technical issues.Perform Root...
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Desktop Support Specialist
3 weeks ago
Houston, Texas, United States AMSYS Innovative Solutions, LLC Full timeJob Summary:AMSYS Innovative Solutions, LLC is seeking a highly skilled Desktop Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing technical support and maintenance for our desktop computers, laptops, and other PC peripherals.Key Responsibilities:Technical Support: Provide timely and effective...
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Desktop Support Specialist
2 weeks ago
Houston, Texas, United States None Full timeJob SummaryA Desktop Support Specialist is required to provide technical assistance and support to staff members regarding the use of enterprise systems and infrastructure components. The ideal candidate will have strong problem-solving skills, excellent communication skills, and the ability to work independently and collaboratively in a team environment.Key...
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Desktop Support Specialist
7 days ago
Houston, Texas, United States Syntricate Technologies Full timeJob Title: Desktop Support SpecialistLocation: Los Indios, TXDuration: ContractJDExperience (Years): 4-6Key Responsibilities:Install, configure, upgrade, maintain, and support desktop systems based on customer service requests.Develop preventive maintenance procedures to avoid system failures.Set user access rights and permissions and create VPN accounts for...
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Senior Desktop Support Specialist
13 hours ago
Houston, Texas, United States Bridgehead IT Full timeJob Title: Senior Desktop Support SpecialistWe are seeking a highly skilled and experienced Senior Desktop Support Specialist to join our team at Bridgehead IT. As a key member of our IT department, you will be responsible for providing top-notch technical support to our users, ensuring that they have the tools and resources they need to be productive and...
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Desktop Specialist
3 weeks ago
Houston, Texas, United States VC5 Consulting Full timeJob Summary:VC5 Consulting is seeking a highly skilled Desktop Specialist to join our team. As a Desktop Specialist, you will be responsible for providing technical support to end-users for desktop and laptop computers, peripherals, and related software applications.Key Responsibilities:Deploy desktop application software and ensure seamless integration with...
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Desktop Support Specialist
3 weeks ago
Houston, Texas, United States F2Onsite Full timeJob SummaryF2OnSite is seeking a skilled Desktop Support Specialist to join our team of experts in the field of IT hardware support. As a key member of our team, you will be responsible for providing top-notch support to our clients, ensuring their hardware systems are running smoothly and efficiently.Key ResponsibilitiesHardware Troubleshooting: Perform...
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Desktop Support Specialist
9 hours ago
Houston, Texas, United States Diverse Lynx Full timeDesktop Support Technician with Print and Meeting Room ExpertiseWe are seeking a skilled Desktop Support Technician with a specialization in Print and Meeting Room Support to join our IT team at Diverse Lynx LLC.Key Responsibilities:Provide technical support for desktops, laptops, and mobile devicesTroubleshoot and resolve printer issues, including...
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Desktop Support Specialist
2 days ago
Houston, Texas, United States Tilson Built Company Full timeJob SummaryAs a Desktop Support Tech at Tilson Built Company, you will serve as a regional point of contact for internal end-users, providing support and maintenance for desktop computing and telephone systems.Key ResponsibilitiesProvide technical assistance and troubleshooting for desktop-related issuesCollaborate with internal teams to resolve technical...
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Desktop Support Specialist
1 week ago
Houston, Texas, United States Walter P Moore Full timeJob Title: Desktop Support AnalystWe are seeking a highly motivated and detail-oriented Desktop Support Analyst to join our Corporate IT team. As a key member of our team, you will be responsible for providing top-notch support to our staff, ensuring their computer systems are running smoothly and efficiently.Responsibilities:Prepare new hardware for company...
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Desktop Support Specialist
7 days ago
Houston, Texas, United States Siri InfoSolutions Inc Full timeJob OverviewSiri InfoSolutions Inc is seeking a highly skilled Desktop Support Engineer to join our team. As a key member of our IT department, you will be responsible for providing top-notch technical support to our employees.Key ResponsibilitiesProvide technical support for desktop and laptop issues, including troubleshooting and resolving problems with...
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Desktop Support Specialist
2 days ago
Houston, Texas, United States Insight Global Full timeJob Title: Hybrid Tier 2 Desktop SupportJob Summary:We are seeking a skilled Hybrid Tier 2 Desktop Support Technician to join our team at Insight Global. As a key member of our IT support team, you will be responsible for resolving escalated technical support issues related to workstation hardware and software products, as well as performing day-to-day IT...
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Senior Desktop Architecture Specialist
1 day ago
Houston, Texas, United States Enterprise Products Full timeEnterprise Products Partners L.P. - A Leading Midstream Energy Services ProviderWe are one of the largest publicly traded partnerships and a leading North American provider of midstream energy services to producers and consumers of natural gas, NGLs, crude oil, refined products, and petrochemicals.Our ServicesWe offer a range of services, including:Natural...
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IT Support Specialist
4 weeks ago
Houston, Texas, United States Texas Medical Center Full timePosition OverviewTexas Medical CenterTexas Medical Center (TMC) stands as the largest medical hub globally, dedicated to pioneering advancements in life sciences. TMC fosters an environment of collaboration, creativity, and innovation, enabling us to explore the boundaries of what is achievable in healthcare.Role SummaryWe are in search of a proficient and...
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IT Support Specialist
4 weeks ago
Houston, Texas, United States VC5 Consulting Full timeIT Support SpecialistThe IT Support Specialist plays a crucial role in delivering technical assistance to users for their desktop and laptop systems, peripherals, and associated software applications.This position entails diagnosing and resolving hardware and software challenges, executing installations, configurations, and upgrades, while ensuring the...
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IT Support Specialist
4 weeks ago
Houston, Texas, United States Texas Medical Center Full timeJob OverviewTexas Medical CenterTexas Medical Center (TMC) stands as the largest medical facility globally, dedicated to pioneering advancements in life sciences. It fosters an environment rich in collaboration, creativity, and innovation, enabling us to explore the boundaries of what is achievable.Position SummaryWe are in search of a meticulous and skilled...