Product Specialist
4 weeks ago
We are seeking a highly motivated and customer-focused Product Specialist to join our Proctor Honda team. As a Product Specialist, you will be responsible for providing exceptional customer service and ensuring that our customers have an outstanding experience with our vehicles.
Key Responsibilities:
- Meet and greet clients, providing a warm and welcoming experience.
- Assist clients with vehicle technology, ensuring they are comfortable and confident with their new vehicle.
- Perform professional and knowledgeable demonstrations of vehicles, highlighting their features and benefits.
- Perform test drives and guide clients through the sales process, ensuring a seamless and enjoyable experience.
- Assist with CRM duties, including data mining, running campaigns, and responding to leads.
- Arrange and perform active vehicle deliveries offsite, ensuring timely and efficient delivery.
- Answer phones, transfer calls, and take messages, providing excellent communication and customer service.
Requirements:
- Ability to provide exceptional customer service with good listening skills and a positive attitude.
- Comfortable working computers and learning new software.
- Ability to learn, retain, and articulate new information.
- Ability to independently define problems, collect data, establish facts, and draw valid conclusions.
- Ability to calculate figures such as discounts, percentages, and taxes.
- Ability to multitask in a fast-paced atmosphere, as a self-starter and critical thinker in a team environment.
- Possess the drive, desire, and determination to meet production goals and expectations.
- Must be comfortable communicating with customers, both written and verbally on all platforms.
- Well-groomed appearance.
- Minimum high school diploma or GED.
- Clean driving record.
- Willingness to submit, and pass, a pre-employment drug screen and background check.
We offer a competitive salary, paid vacation/sick/holiday, 401k options, medical/dental/supplemental insurance options, paid on-site training, career growth opportunities, discounts on products and services, and a friendly work environment.
At Proctor Honda, we believe happy employees cultivate happy customers. We strive to provide a pleasant and forward-thinking working environment that exceeds the expectations of both our internal and external customers.
We actively search for employees who are motivated, dedicated, and enjoy being part of a team environment. We are an equal opportunity employer and ADA compliant employer and do not discriminate because of race, color, religion, sex, age, citizenship, marital status, disability, national origin, familial status, gender identity or expression, or sexual orientation.
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