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Field Technician

2 months ago

Frederick, Maryland, United States Earth Networks Full time
Job Overview

AEM is seeking a highly skilled Field Technician to join our team. As a Field Technician, you will be responsible for monitoring, maintaining, integrating, installing, troubleshooting, and repairing AEM environmental products and systems.

This is an on-site opportunity that requires extensive travel, both domestically and internationally. The ideal candidate will have a strong attention to detail, a passion for data related to meteorology, environmental monitoring, flood warning, wildfire, and public safety.

Key Responsibilities
  • Monitor, maintain, integrate, install, troubleshoot, and repair AEM environmental products and systems.
  • Troubleshoot various systems via onsite field work or customer phone support.
  • Communicate effectively and professionally with internal teams and customers to ensure work objectives are met and issues resolved in a timely manner.
  • Apply data integrity standards to ensure timely entry, accuracy, and consistency of data in any system or digital tool that stores, processes, or retrieves data.
  • Ensure all project documentation is consistently maintained to reflect accurate project status.
  • Follow defined standard operating practices and procedures.
  • Perform on-site responsibilities, including outdoor work such as climbing ladders and traversing rooftops to install new equipment, replace faulty equipment, increase equipment height, upgrade masts/mounting brackets, install guy wire, repair/replace cables, install conduit in small trenches, and relocate equipment.
  • Provide remote technical support for customers.
  • Provide guidance to clients on function, usage, and operation of products.
  • Analyze consistency, completeness, and accuracy of collected data to ensure system reliability.
  • Develop and execute territory service plan according to strict timelines to ensure optimal network operations.
Requirements
  • Two years of technical degree or 1-3 years of experience as an installer of mounting hardware, sensors, cables, masts, antennas, satellite dishes, or network equipment.
  • A "can do" attitude and willingness to do whatever it takes to get the job done, often under strict deadlines and harsh conditions with extended travel.
  • Strong attention to detail and a passion for data related to meteorology, environmental monitoring, flood warning, wildfire, and public safety.
  • Proven operation and proper use of common hand and machine tools.
  • Previous experience with construction skills, such as concrete foundation work, conduit, masonry, trenching, and general road construction work.
  • Proven operation and proper use of digital multi-meters, oscilloscope, and other electrical diagnostic tools.
  • Knowledge of manual or automated environmental sensors and dataloggers used in hydrology, water quality, or meteorology.
  • Knowledge of DC circuits and basic circuitry analysis calculations.
  • Ability to prioritize and delegate tasks.
  • Ability to rapidly analyze and troubleshoot issues using sound methodologies.
  • Ability to troubleshoot problems (in less than perfect environmental conditions) related to RF, electronics, poor hardware configurations, telemetry, and various meteorological sensors.
  • Ability to read electrical schematics and wiring diagrams.
  • Construction skills: concrete foundation work, conduit experience, masonry, trenching, and structures preferred.
  • Experience with RF Environments, cellular/satellite telemetry, or other data collection platforms is preferred.
  • Demonstrated complex problem-solving ability and sound judgment.
  • Must be able to manage time efficiently to meet both client and company needs.
  • Excellent oral and written communication, leadership, and interpersonal skills.
  • Excellent organizational and retention skills with the ability to accurately and concisely report daily and weekly progress.
  • Demonstrated competency with Microsoft Windows software products.
  • Demonstrated knowledge and experience with ERP software systems, preferably NetSuite and/or Salesforce.
  • Must be able to work on, around, over, and under fixed equipment and to work at heights from lifts and ladders.
  • Physical demands associated with this position include extensive walking, lifting and carrying heavy weighted materials (up to 50 lbs.), bending over to record field data, lifting and transporting equipment by hand.
  • Ability and willingness to work in adverse weather or temperature conditions, hazardous environments, confined spaces, and on uneven terrain.
  • Must be able to work on and around water, lakes, rivers, and dams.
  • Must be able to wear and work in personal protective equipment.
  • Valid passport and driver's license.
  • Ability to work overtime or weekends when required to complete projects.
  • Ability and willingness to travel, both domestically and internationally.
Preferred Experience
  • Background in Meteorology a plus.
Additional Information

This is an on-site opportunity that must be performed from the San Antonio, TX area. Travel is involved.

Must be eligible to work in the U.S. without company sponsorship, now or in the future, for employment-based work authorization. F-1 visa holders with Optional Practical Training (OPT) who will require H-1B status, TNs, or current H-1B visa holders will not be considered. H1-B and green card sponsorship is not available for this position.

US Benefits include: Medical, Dental, Vision, Life Insurance, Short-Term & Long-Term Disability & 401k match of up to 3%.

US Compensation Range: A reasonable estimate of the current salary range for this position is $30.28 per year/hour. Please note that the salary information is a general guideline only. AEM considers a wide range of factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education, licensure and certifications, key skills as well as other market and business considerations when extending an offer. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled.

This position will accept applications on an ongoing basis and will be closed once the position is filled.

AEM is an Equal Opportunity Employer.