Hospital Support Specialist

2 weeks ago


Forest Hills, New York, United States Uniguest Full time
Job Title: Hospital Support Representative

We are seeking a highly skilled and customer-focused individual to join our pCare Services team as a Hospital Support Representative. This part-time position involves providing front-line service to patients and staff, ensuring our technical solutions meet or exceed customer expectations.

Key Responsibilities:
  • Provide onsite support to customers, including patients and hospital staff, to troubleshoot and resolve any issues affecting services.
  • Collaborate with other team members to identify and resolve technical issues.
  • Familiarize customers with the use of our interactive system and its features.
  • Replace small defective equipment as needed.
Requirements:
  • Exceptional customer service and communication skills.
  • Self-motivation and ability to work independently in a fast-paced environment.
  • Basic computer skills.
  • Customer service experience preferred.
What We Offer:
  • Competitive employee benefits package.
  • Medical, Dental, and Vision Insurance Plan options.
  • Pet Insurance Plan.
  • 401k Plan with Employer Match.
  • Paid Time Off Programs.
  • Employee Assistance Program.
  • Employee Referral Bonus Program.
  • Career development and potential for advancement opportunities.
  • Performance bonuses.
  • Employee Recognition Rewards Program.

About Uniguest: Uniguest is the global leader in providing highly secure, fully managed customer-facing technology solutions on an outsourced basis to various sectors. Our suite of turnkey consumer-facing technology solutions includes hardware and software solution packages, system implementation, and 24/7/365 multi-lingual support for public space kiosks, digital signage, and more.



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