Operations Manager

2 weeks ago


Freeport, New York, United States Walmart Full time
Job Summary

We are seeking a highly skilled and experienced Operations Manager to join our team at Walmart. As an Operations Manager, you will be responsible for overseeing the onboarding process of strategic partners and sellers for our Local Marketplace program. This is a critical role that requires strong analytical and problem-solving skills, as well as excellent communication and relationship-building abilities.

Key Responsibilities
  • Develop and implement effective onboarding strategies for strategic partners and sellers
  • Collaborate with internal teams to ensure seamless integration of new sellers into our platform
  • Manage and analyze data to drive business outcomes and optimize onboarding processes
  • Build and maintain strong relationships with external partners and sellers
  • Identify and address pain points and issues to ensure successful onboarding and retention of sellers
Requirements
  • 3-6 years of experience in Customer Success, Account Management, Growth Operations, Support, Program Management, Business Operations or a related field
  • 2+ years of experience in client-facing roles focused on new client onboarding, implementation, retention, and/or product adoption
  • Excellent communication and relationship-building skills
  • Familiarity with CRM tools (e.g. Salesforce, Hubspot, etc.)
  • Analytical thinker with ability to leverage data to drive business outcomes
What You'll Make an Impact By
  • Serving as a trusted advisor to strategic partners and sellers
  • Overseeing the go-to-market strategy for enterprise sellers
  • Collaborating with internal teams to deliver best-in-class channel partner and seller experiences
  • Driving continuous improvement of onboarding processes to optimize speed and accuracy
Benefits

At Walmart, we offer competitive pay, performance-based bonus awards, and a range of benefits to support your overall well-being. These include medical, vision, and dental coverage, 401(k), stock purchase, and company-paid life insurance, as well as paid time off, parental leave, family care leave, bereavement, jury duty, and voting leave.

We also offer opportunities for professional growth and development through our Live Better U education benefit program, which provides tuition, books, and fees for full-time and part-time associates in Walmart and Sam's Club facilities.


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