Specialty Pharmacy Coordinator

3 days ago


Minneapolis, Minnesota, United States Allina Health Full time
Job Summary

Allina Health is a not-for-profit health system that prioritizes patient-centered care. We are seeking a skilled Pharmacy Technician to join our team. As a Pharmacy Technician, you will play a vital role in ensuring seamless patient care for those obtaining specialty medications.

Key Responsibilities
  • Provide exceptional customer service in a fast-paced environment
  • Coordinate patient intake, coverage determination, payment coordination, and delivery methods
  • Manage large call volumes and assist patients with non-clinical questions and concerns
  • Support patient intake, accurately enter patient demographics, history, and order information into the practice management system
  • Complete referrals to specialty providers, home health, etc., where needed
  • Arrange for proper medication delivery when needed
  • Process insurance, verify eligibility and benefits, and record information in Excellian
  • Support providers and payers to expedite prior authorizations and formulary exceptions
  • Facilitate financial support and prescription assistance for patients
  • Ensure compliance with regulations and track patients and medication utilization
Requirements
  • Must be 18 years of age with education and/or experience needed to meet required functional competencies
  • 0 to 2 years of experience as a Pharmacy Technician
  • Preferred qualifications include vocational or technical training from an ASHP-accredited pharmacy technician training program and 2 to 5 years of experience with advanced knowledge of insurance processing, prior authorizations, and formulary resolutions
  • Registered Pharmacy Technician - MN Board of Pharmacy required upon hire, and Certified Pharmacy Technician - Pharmacy Technician Certification Board required within 180 days


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