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Healthcare Support Specialist

2 months ago


Washington, Washington, D.C., United States Hirextra -World's First Staffing Aggregator Full time

Position: Medical Assistant

Location: Various locations

Contract Type: W2 or C2C

Key Qualifications:

  • Strong interpersonal and customer service abilities, demonstrating compassion and empathy towards patients and their families.
  • Outstanding verbal and written communication skills, along with effective time management and organizational capabilities.
  • Proven ability to collaborate effectively with team members, including healthcare professionals and administrative staff.
  • Problem-solving mindset focused on patient needs and team objectives.
  • Familiarity with medical terminology, products, services, and relevant policies and procedures.
  • Basic proficiency in phone and computer operations.
  • Detail-oriented approach to ensure accuracy in reporting and data management.
  • Ability to maintain organized systems for efficient patient flow.
  • Calm demeanor in high-pressure or busy environments.
  • Proficient in Microsoft Office Suite and other relevant software applications.
  • Willingness to travel locally or regionally as required.
  • Bilingual proficiency in English and Spanish.
  • High school diploma or equivalent required.
  • Completion of an accredited Medical Assistant program or equivalent healthcare training.
  • Minimum of one year of experience in a medical setting or relevant clinical training.
  • BLS certification for Healthcare Providers is mandatory.

Core Responsibilities:

  • Perform routine administrative and clinical tasks to ensure the smooth operation of medical facilities.
  • Engage in various duties that may vary based on the specific healthcare setting.
  • Execute clinical tasks under the supervision of licensed physicians in accordance with applicable regulations.
  • Act as a vital member of a healthcare team dedicated to delivering high-quality primary care.
  • Measure and document patient vital signs and medical histories.
  • Communicate patient needs to healthcare providers effectively.
  • Prepare patients for examinations and assist physicians during procedures.
  • Monitor patient conditions and report any significant changes to the healthcare team.
  • Conduct non-critical medical procedures as directed by physicians.
  • Collect laboratory specimens and perform basic testing as needed.
  • Administer medications and provide first aid under physician supervision.
  • Maintain inventory of medical supplies and ensure compliance with safety standards.
  • Handle patient communications and relay information to the appropriate team members.
  • Assist in prescription management as authorized by physicians.
  • Provide health coaching to patients to promote healthy lifestyle choices.
  • Follow up with patients to support their health goals.
  • Perform additional duties as assigned by management.