Business Systems Support Specialist

3 days ago


Fremont, California, United States Tesla Full time
Job Title: Business Systems Support Technician

The Business Systems Support Technician will play a crucial role in supporting the manufacturing floor at Tesla, ensuring the smooth operation of various systems and processes. This individual will be responsible for troubleshooting IT issues, maintaining printers, reviewing Standard Operating Procedures (SOPs), and implementing tactical support for changes.

Key Responsibilities:
  • Perform repetitious detail assignments and data processing with high accuracy
  • Work collaboratively with multiple departments in high-pressure scenarios, resolving issues quickly and precisely
  • Provide on-call support and act as incident manager for swing and graveyard shifts
  • Troubleshoot basic network, software, and printing problems
  • Resolve hardware issues and replace hardware on desktop and laptop PCs
Requirements:
  • Degree in Computer Science, Industrial Engineering, or Electrical Engineering, or equivalent experience
  • 2 years' experience supporting Windows 7 and Windows XP desktop/laptop PCs
  • Excellent communication skills and ability to learn new software and functionality
  • Experience with Microsoft Excel and SQL queries is a plus
  • Knowledge of ZPL language on Zebra printers and PLC is a plus
Benefits:
  • Competitive pay, with a starting rate of $52.20/hour
  • Comprehensive benefits package, including medical, dental, and vision plans, 401(k) with employer match, and employee stock purchase plans
  • Flexible work arrangements, including on-call support and shift work


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