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Restoration Project Manager

2 months ago

Stockton, California, United States SERVPRO Full time
Job Summary

We are seeking a highly skilled and experienced Restoration Project Manager to join our team at SERVPRO. As a Restoration Project Manager, you will be responsible for overseeing all aspects of assigned restoration projects and production crews. Your primary focus will be on customer satisfaction, revenue growth, profit growth, management development, and staff development.

Key Responsibilities
  • Manage the customer experience and overall customer satisfaction.
  • Develop the scope of work for projects and prepare estimates utilizing computer hardware and proprietary software.
  • Negotiate customer and/or client approval of project scope and estimate.
  • Schedule, coordinate and oversee crews and resources to provide service on active projects to include subcontractors.
  • Review job site documentation to support the services provided and ensure proper client requirements and billing process.
  • Maintain communication with customers, teammates, vendors and insurance representatives.
  • Manage production expenses including equipment, vehicles and other material assets.
  • Follow and oversee safe work practices and adherence to safety and risk management guidelines at all times.
  • Participate in recruiting, hiring and training production teammates.
  • Daily communication with technicians to obtain job status and updates.
Requirements
  • Effective written and oral communication with intermediate math and computer skills.
  • Experience in cleaning/restoration preferred.
  • High school diploma/GED.
  • IICRC certifications preferred, Xactimate experience a PLUS.
  • Valid driver's license required.
  • Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance.
  • Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics).
  • Ability to sit/stand/walk for prolonged periods of time.
  • Ability to repetitively push/pull/lift/carry objects.
  • Ability to work with/around cleaning products/chemicals.
  • Ability to successfully complete a background check subject to applicable law.
What We Offer

We offer a competitive salary based on experience, as well as training and development programs available, which can include industry certifications. As a valued member of our team, you will have the opportunity to make a positive difference in people's lives each and every day.