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Logistics Service Manager

2 months ago

Jacksonville, Florida, United States BlueWave Solutions Full time
About the Role

We are seeking a highly skilled and experienced Logistics Service Manager to join our team at BlueWave Solutions. As a key member of our SE-Service department, you will be responsible for coordinating the correct and timely execution of tasks according to internal guidelines.

Key Responsibilities
  • Plan and manage the incoming goods department to ensure seamless operations
  • Lead the administrative team to achieve high levels of productivity and efficiency
  • Report to department management to ensure alignment with company goals
  • Process tickets and create unloading reports to maintain accurate records
  • Handle service inquiries and process complaints in a timely and professional manner
  • Manage returns and ensure customer satisfaction
  • Collaborate with customers and partners to resolve issues and improve relationships
Requirements
  • Successful completion of training as a freight forwarding and logistics services clerk or a comparable commercial education
  • Several years of professional experience in a similar position
  • Excellent knowledge of Microsoft Office
  • Strong planning and organizational skills
  • Strong customer service mindset
What We Offer

As a Logistics Service Manager at BlueWave Solutions, you will enjoy a secure job with a permanent employment contract in a growing industry. You will be part of a strong team of friendly colleagues who value teamwork, flat hierarchies, and short decision-making processes. We offer excellent career opportunities, a fair salary, and attractive benefits, such as employee bike leasing.