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Senior Salesforce Business Solutions Expert

2 months ago


New York, New York, United States Madison Ave Consulting Full time
About the Role

As a Senior Salesforce Business Solutions Expert at Madison Ave Consulting, you will play a pivotal role in driving the success of our Salesforce projects. You will collaborate closely with internal teams and clients to gather requirements, provide insightful analysis, and ensure timely, within-scope project delivery. Your deep understanding of Salesforce and ability to translate business needs into actionable technical solutions will be essential.

Key Responsibilities
  • Business Requirements Elicitation: Facilitate workshops or meetings to elicit business and technical requirements, building consensus among stakeholders.
  • Business Analysis: Collaborate with stakeholders to gather, document, and validate business requirements, ensuring alignment with overall business strategy.
  • Functional Specifications: Translate business requirements into functional specifications for implementation by the technical team.
  • Project Management: Work alongside project managers to keep projects on track and within budget.
  • Data Analysis: Analyze and interpret data to provide insights and recommendations for business process improvements.
  • User Acceptance Testing: Conduct user acceptance testing (UAT) and assist in training end-users on new features or changes.
  • Technical Expertise: Stay updated with the latest Salesforce features to deliver optimal solutions to clients.
  • Integration: Collaborate with cross-functional teams to ensure seamless integration of Salesforce with other systems.
  • Documentation: Maintain clear and comprehensive documentation throughout the project lifecycle.
  • Mentorship: Mentor junior business analysts, sharing knowledge and best practices.
Requirements
  • 3+ years of experience as a Business Analyst.
  • Experience working with enterprise-level clients and projects.
  • Strong analytical and problem-solving skills.
  • Proficient in data analysis tools and techniques.
  • Excellent verbal and written communication skills.
  • Ability to thrive in a fast-paced environment and manage multiple projects.
  • Availability to travel to multiple sites across the U.S. regularly.
  • Salesforce certification or equivalent experience is a plus.
  • Familiarity with Agile or Scrum methodologies.
Benefits
  • Salary Range: $75,000 - $120,000 (inclusive of bonus/commission and benefits)
  • Benefits:
    • Health Insurance
    • Dental Insurance
    • Paid Time Off (PTO): up to 20 days per year
    • Company Laptop
    • Equipment Stipend of $300 to outfit your home office
    • Access to Medical and Dependent Care Flexible Spending Accounts (FSAs)
    • Company Paid Holidays: 9 holidays
    • 401(k): Access to a 401(k) program (no matching at this time)