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Client Relations Specialist

2 months ago

Lynnwood, Washington, United States West Coast Careers Full time

Client Relations Specialist

West Coast Careers is seeking a motivated Account Coordinator to enhance our client's operations. A background in distribution sectors such as food, agriculture, or inventory management is advantageous. This role requires onsite presence.

Position Overview:

As an Account Coordinator, you will be instrumental in overseeing a variety of tasks, including order processing and close collaboration with our Sales Representatives. The primary objective of this position is to ensure the efficient progression of operations, from order initiation to successful delivery, while upholding a high standard of customer satisfaction.

Key Responsibilities:

  • Efficiently and accurately process orders, consistently meeting and exceeding customer expectations.
  • Work in tandem with Sales Representatives to enhance order management and respond to client requirements.
  • Oversee and maintain profitable orders to support the overall success of the organization.
  • Collaborate with internal teams to coordinate and facilitate the transportation of goods.
  • Proactively identify and resolve challenges to ensure a smooth and effective workflow.
  • Employ problem-solving skills to tackle issues in a dynamic environment.
  • Adapt to shifting priorities and manage multiple tasks concurrently.

Compensation Package:

  • Competitive base salary ranging from $55,000 to $65,000.
  • Additional 1-2% commission on orders processed, based on gross profit.
  • Total compensation anticipated to be $80,000 – 110,000 annually.
  • Comprehensive benefits including Medical, Dental, Vision, PTO, and 401 K.
  • Opportunities for professional growth and advancement within the company.

Qualifications:

  • Prior experience in freight movement and logistics is essential.
  • Strong problem-solving abilities and the capacity to think quickly.
  • Ability to adapt to challenges and excel in a fast-paced work environment.
  • Excellent communication and interpersonal skills.
  • Detail-oriented with a focus on maintaining profitable orders.