Customer Experience Representative
1 week ago
In IncredibleBank, we're seeking a talented Customer Experience Specialist to join our team. As a key member of our branch team, you'll play a crucial role in providing exceptional customer experiences that live up to our promise of ICE.
This is a regular full-time, hourly non-exempt position, averaging approximately 40 hours/week. Schedule may vary between the hours of 8:00 am to 5:30 pm CST Monday through Friday.
The estimated salary for this position is $45,000-$60,000 per year, depending on experience and qualifications.
About You
We're looking for someone who is driven to learn and grow, recognizes their impact on the customer experience, and is passionate about delivering outstanding results. If you have a strong commitment to excellence and a desire to make a difference in your community, we'd love to hear from you.
Job Description
This position reports to the Market Manager at our IncredibleBank branch location in Middleton, WI and allows you to partner with other team members and key stakeholders to provide incredible customer experiences. Duties and responsibilities may include:
- Greeting customers at the door and establishing a foundation for a positive interaction.
- Gaining a basic understanding of bank products and services.
- Utilizing banking software and systems to assist customers with their banking needs.
About Our Benefits and Compensation
Our employees are our greatest asset, and we strive to show our appreciation by offering top-tier benefits and competitive compensation. Eligible employees receive over 30 days off per calendar year, including 18 days of PTO, an Anniversary Holiday, Birthday Holiday, Wellness Holiday, and 12 observed Bank Holidays.
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