Curbside Operations Manager
2 weeks ago
About the Role
As a seasoned leader, you will oversee the Curbside Express and Home Delivery operations at Giant Eagle Inc. This critical position demands exceptional management skills, strategic thinking, and a passion for excellence.
Key Responsibilities
- Manage a team of professionals to ensure seamless execution of curbside and home delivery orders, maintaining high customer satisfaction levels.
- Directly oversee order fulfillment, ensuring timely and accurate delivery, while fostering a culture of safety, inclusion, and diversity.
- Cultivate a positive work environment by promoting open communication, regular feedback, and opportunities for growth and development.
- Analyze financial reports to optimize sales, profits, and labor controls, implementing effective strategies to reduce shrink and improve overall performance.
- Schedule teams flexibly according to business needs, including nights, weekends, and holidays, to meet customer expectations.
- Assist with shopping/fulfilling orders, delivering orders ready for pickup, and addressing customer inquiries regarding out-of-stock issues.
About Us
Giant Eagle Inc. is more than just food, fuel, and convenience – we're a family of diverse and talented individuals dedicated to creating a nurturing environment that offers countless career opportunities for growth.
We strive to create a workplace that values deep caring and solid family values, making us one of the top workplaces in the Greater Pittsburgh, Cleveland, Columbus, and Indianapolis areas.
What We Offer
- A competitive salary: $60,000 - $80,000 per year
- A dynamic work environment with opportunities for growth and professional development
- A comprehensive benefits package, including medical, dental, and vision coverage
- A generous 401(k) matching program
- Tuition reimbursement and continuing education support
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