Curbside Operations Manager

2 weeks ago


Pittsburgh, Pennsylvania, United States Giant Eagle Full time

About the Role

As a seasoned leader, you will oversee the Curbside Express and Home Delivery operations at Giant Eagle Inc. This critical position demands exceptional management skills, strategic thinking, and a passion for excellence.

Key Responsibilities

  • Manage a team of professionals to ensure seamless execution of curbside and home delivery orders, maintaining high customer satisfaction levels.
  • Directly oversee order fulfillment, ensuring timely and accurate delivery, while fostering a culture of safety, inclusion, and diversity.
  • Cultivate a positive work environment by promoting open communication, regular feedback, and opportunities for growth and development.
  • Analyze financial reports to optimize sales, profits, and labor controls, implementing effective strategies to reduce shrink and improve overall performance.
  • Schedule teams flexibly according to business needs, including nights, weekends, and holidays, to meet customer expectations.
  • Assist with shopping/fulfilling orders, delivering orders ready for pickup, and addressing customer inquiries regarding out-of-stock issues.

About Us

Giant Eagle Inc. is more than just food, fuel, and convenience – we're a family of diverse and talented individuals dedicated to creating a nurturing environment that offers countless career opportunities for growth.

We strive to create a workplace that values deep caring and solid family values, making us one of the top workplaces in the Greater Pittsburgh, Cleveland, Columbus, and Indianapolis areas.

What We Offer

  • A competitive salary: $60,000 - $80,000 per year
  • A dynamic work environment with opportunities for growth and professional development
  • A comprehensive benefits package, including medical, dental, and vision coverage
  • A generous 401(k) matching program
  • Tuition reimbursement and continuing education support

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