Laboratory Operations Manager
5 days ago
We are seeking a dedicated and experienced Laboratory Supervisor to lead our Night Shift in the Automated Testing Lab at UPMC Presbyterian.
This is a unique opportunity to be part of a highly regarded, CAP-accredited lab system that handles over 3 million tests annually. Our team oversees the daily operations of clinical pathology services across multiple facilities, including UPMC Presbyterian, Montefiore, Magee-Womens, and Western Psychiatric Hospitals.
The ideal candidate will have a strong analytical mind and excellent leadership skills to manage a team of 2 lead technologists and 17 associates. They will work closely with Medical Lab Directors, Lab Manager, and fellow supervisors to maintain smooth lab operations.
Responsibilities- Leadership: Lead and manage a team of technical staff to ensure optimal workflow and productivity. Coordinate staffing to assure maximum efficiency and equal distribution of workload.
- Quality Improvement: Develop and implement new techniques and instrumentation to promote continuous quality improvement activities.
- Talent Management: Interview and select personnel that contribute to an engaged and motivated staff. Coach and develop staff, and initiate corrective actions via Human Resources as necessary.
- Policies and Procedures: Ensure adherence to all departmental and hospital policies and procedures. Maintain up-to-date policies and procedures in accordance with regulatory guidelines (CAP, Joint Commission, etc.). Inform staff of policy and procedure changes.
- Project Management: Complete all projects assigned by the Laboratory Director or Manager in a timely fashion.
- Budget Management: Develop annual capital and operating budgets and manage all budgets in accordance with established financial guidelines. Investigate and correct any budget variances.
- Employee Relations: Receive and investigate all complaints concerning the laboratories and its personnel, and take action to resolve concerns when necessary.
- A Bachelor's degree from an accredited college/university with a major in biological, chemical, physical or clinical laboratory science, OR a successfully completed HEW (HHS) proficiency examination, and 4 years Clinical Laboratory experience.
- Ability to engage, develop and encourage employees to fulfill their full potential. Ability to supervise personnel in situations of high stress levels and reconcile objectives of management and medical staff to produce optimal departmental outcomes.
- Strong analytical and critical thinking skills. Excellent verbal and written communication skills.
- American Society of Clinical Pathology (ASCP) certification preferred.
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