Social Services Coordinator

1 day ago

Staten Island, New York, United States Win (Women In Need) Full time
Job Title: LMSW/LMHC Client Care Coordinator

At Win (Women In Need), we are seeking a highly skilled and compassionate LMSW/LMHC Client Care Coordinator to join our social service team. As a key member of our team, you will play a vital role in providing clinical services to individuals and families living in our transitional housing sites.

Job Summary:

The LMSW/LMHC Client Care Coordinator will be responsible for assessing the needs of individuals and families, engaging them in short-term counseling, groups, and workshops, and referring them to other service providers within the community. You will also participate in Win meetings to address the needs of adults and children receiving clinical services, collaborate with Win colleagues and outside agencies to ensure consistency in service delivery, and provide crisis intervention to clients.

Key Responsibilities:
  • Assess the needs of individuals and families by completing psychosocial assessments.
  • Engage families and individuals in short-term counseling, groups, and workshops.
  • Refer clients to other service providers within the community for long-term services.
  • Participate in Win meetings to address the needs of adults and children receiving clinical services.
  • Collaborate with Win colleagues and outside agencies to ensure consistency in service delivery.
  • Provide crisis intervention to clients.
  • Identify families and individuals who need a higher level of service, including victims of domestic violence, families with active ACS cases, individuals exhibiting signs of mental illness or substance abuse, and non-compliant or hostile, aggressive clients.
  • Participate in classroom activities to observe children and assist teachers and recreation staff in developing individual service plans for children as needed.
  • Engage parents in the development of service plans and refer children for outside services.
  • Conduct play groups for children to address issues of trauma as needed.
  • Collaborate with DOE, medical and mental health providers, early Intervention programs, ACS, etc., to ensure that the needs of Win children are addressed.
  • Facilitate workshops and groups as needed.
  • Perform other related duties.
Essential Functions:
  • Must be able to escort clients to appointments as needed on public transportation.
  • Must be able to work evenings, at least one Saturday a month, and some holidays.
  • Must be able to ascend/descend stairs within the building assigned.
Qualifications:
  • Commitment to Win's mission, vision, and values.
  • LMSW/LMHC must be obtained within the first 90 days of employment and maintained throughout Win employment.
  • Demonstrated experience facilitating groups and developing group curricula.
  • Experience with standardized assessment tools.
  • Experience working with individuals with mental illness and substance abuse, preferably with homeless adults and at-risk populations.
  • Performs job duties that include work requiring advanced knowledge in the field of social work/mental health.
  • Must be available for on-call rotation.
  • Must attend required internal and external meetings as well as trainings assigned by the supervisor.
Core Competencies:
  • Leading Others: Assists with the implementation of initiative and escalates issues appropriately.
  • Facilitating Change: Proposes new approaches, methods, or technologies to improve services to clients.
  • Managing Performance: Monitors performance against predetermined standards set by Win and funders.
  • Applying and Developing Expertise: Takes client issues to the appropriate people within the organization to obtain the most accurate information to meet the client's needs.
  • Communicating and Collaborating: Must understand and embody Win's values and Code of Conduct. Must communicate effectively verbally and in writing.

Win is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment and encourage candidates of all backgrounds to apply.

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