Senior Business Process Engineer

3 days ago


Warren, Pennsylvania, United States Northwest Bank Full time
Job Title: Senior Business Process Engineer

Job Summary:

The Senior Business Process Engineer is a key member of our team, responsible for designing and delivering business process solutions, implementation strategies, and control measures. This role involves consulting on and managing cross-functional projects and change initiatives, ensuring the effective use of technology tools and maximizing process efficiency.

Key Responsibilities:

  • Maintain a business process library/repository with the latest version of documentation
  • Facilitate process improvement meetings and workshops, including business process reengineering sessions, brainstorming sessions, and Kaizen events
  • Create value stream diagrams/process maps to document current and future state business processes
  • Ensure total document and data integrity
  • Provide detailed analysis and reports
  • Perform detailed analysis of workflows and processes, as well as researching and identifying benchmarking and best practice opportunities
  • Assist the decision-making process for various business needs
  • Understand and use fundamentals of statistical data analysis
  • Analyze the functions and operations of Northwest Bank and identify problem areas
  • Improve systems by studying current practices and designing modifications
  • Recommend/develop business processes, administrative procedures, technical procedures, and action to be taken based on financial information and trends
  • Gather feedback and conduct surveys through needs assessments and cost/benefit analysis
  • Train other team members on the use of Lean Six Sigma tools and techniques, such as root cause analysis, histograms, and process mapping

Requirements:

  • Bachelor's Degree in business administration, business management, accounting, or finance
  • 6 years of banking or related experience
  • 6 years of proven experience in continuous improvement within the Financial Services Industry, Consulting, or Industrial
  • Ability to establish effective working relationships among team members and participate in solving problems and making decisions
  • Ability to present and express ideas and information clearly and concisely in a manner appropriate to the audience
  • Ability to actively listen to what others are saying to achieve understanding, sharing information with others, and facilitating the open exchange of ideas and information
  • Ability to establish courses of action for self to accomplish specific goals, develop and use tracking systems for monitoring work progress, and effectively use resources such as time and information
  • Ability to make right decisions based on perceptive and analytical processes, practicing good judgment in gray areas

Additional Requirements:

  • Excellent organizational skills
  • Extensive excellent interpersonal and communication skills
  • Six Sigma Black Belt certification

Equal Opportunity Employer:

Northwest Bank is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity, equity, and inclusion.



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