Operations Manager

2 weeks ago


Methuen, Massachusetts, United States Jackpocket Full time
About the Role

As a key member of the Jackpocket team, we are seeking an experienced Operations Manager to lead our Massachusetts-based fulfillment center operations. This is a full-time, on-site position located in the region.

Key Responsibilities
  • Lead and manage daily operations of the fulfillment center, ensuring seamless execution of tasks and processes.
  • Manage a team of employees, providing guidance, coaching, and development opportunities to drive performance and efficiency.
  • Establish and maintain best practices and standard operating procedures in collaboration with operations peers and leadership.
  • Continuously evaluate performance and implement procedural and tactical improvements to drive business growth.
  • Set team and individual level goals, track OKRs, and provide ongoing coaching and mentorship to drive performance.
  • Handle day-to-day employee scheduling, approve timecards, and ensure associates are prepared for the day and working in a safe environment.
  • Monitor supply delivery, inventory management, and troubleshoot system or facility issues.
  • Perform cash balance reporting, execute initiatives and directives, and perform additional duties as required.
  • Effectively communicate with regional and senior-level operations management on a regular basis.
Requirements
  • Willing and able to work nights and weekends.
  • Bachelor's Degree or equivalent relevant experience.
  • Technically proficient and able to perform high-level technical troubleshooting.
  • Able to function independently and complete tasks from start to finish with little to no oversight.
  • Experience hiring, managing, scheduling, and developing an extensive roster of operational staff for a large-scale operation.
  • Experience with personnel management, including hiring and firing, familiarity with Massachusetts employment law.
  • Demonstrated experience developing and improving operational processes.
  • Experience running a large-scale operation for a high-growth or fast-paced company.
Compensation

The base salary range for this role is $70,000 - $95,000. This is a full-time exempt position and is not eligible for overtime under FLSA requirements.

Equal Opportunity Employer

Jackpocket is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.



  • Methuen, Massachusetts, United States Albertsons Companies Full time

    Position OverviewThe Warehouse Operations Manager is responsible for overseeing and directing warehouse personnel to ensure efficient operations. This role includes:Supervision of Warehouse Staff: Leading and managing a team of warehouse employees to optimize productivity.Coordination of Goods: Organizing the receipt, storage, and distribution of inventory...


  • Methuen, Massachusetts, United States Albertsons Full time

    About the CompanyAlbertsons Companies is a leading food and drug retailer in the United States, with a strong presence in 34 states and the District of Columbia. Our company is committed to innovation and building a culture of belonging, with a purpose to create joy around each table and inspire a healthier tomorrow for every community.Job SummaryWe are...


  • Methuen, Massachusetts, United States Dunkin' - Cafua Management Company - Accounting Full time

    Job OverviewPosition: Financial Operations ManagerAbout Cafua Management Company:Cafua Management Company (CMC) stands as a prominent and rapidly growing entity, recognized as the largest privately held Dunkin' Donuts franchisee in the United States. With a vast network of over 200 locations across multiple states, CMC is committed to delivering outstanding...


  • Methuen, Massachusetts, United States VIP Employment Solutions LLC Full time

    Job SummaryVIP Employment Solutions LLC is seeking an experienced Facilities Operations Manager to oversee the maintenance and operations of our manufacturing plant. The ideal candidate will have a strong background in facilities management, maintenance, and supervision.Key ResponsibilitiesOversee the maintenance and repair of facilities, equipment, and...


  • Methuen, Massachusetts, United States Albertsons Full time

    Job OverviewAt Albertsons Companies, we are leading the way in the retail industry with a commitment to innovation and community engagement. Our mission is to foster joy at every table and promote healthier lifestyles for all.About UsAs one of the largest food and drug retailers in the United States, we operate over 2,200 stores across 34 states and the...


  • Methuen, Massachusetts, United States Albertsons Full time

    **Job Summary**About AlbertsonsAlbertsons Companies is a leading food and drug retailer in the United States, with a strong presence in 34 states and the District of Columbia. Our company is committed to delivering exceptional customer service and building lasting relationships with our customers.**Job Responsibilities**Manage and supervise warehouse staff...


  • Methuen, Massachusetts, United States Albertsons Full time

    Job Overview About Albertsons Companies Albertsons Companies is a leader in the retail industry, dedicated to transforming the shopping experience.With a commitment to innovation and fostering a sense of community, our mission is to create joy around every table and promote a healthier future for all. As one of the largest food and drug retailers in the...


  • Methuen, Massachusetts, United States VIP Employment Solutions LLC Full time

    Job SummaryVIP Employment Solutions LLC is seeking an experienced Facilities Supervisor/Manager to oversee our manufacturing plant in North Andover, MA. This is a direct hire position with a competitive salary and benefits package.Key ResponsibilitiesFacilities Management: Oversee the Facilities department and team, ensuring efficient operation and...


  • Methuen, Massachusetts, United States VIP Employment Solutions LLC Full time

    {"title": "Facilities Supervisor", "description": "Job SummaryVIP Employment Solutions LLC is seeking an experienced Facilities Supervisor to oversee the maintenance and operations of our manufacturing plant in North Andover, MA.Key ResponsibilitiesPerform routine maintenance and repairs on plumbing, electrical, and hydraulic systems and machinery.Supervise...


  • Methuen, Massachusetts, United States McKesson Full time

    About the RoleAs an Operations Supervisor at McKesson, you will play a critical role in the success of our organization. Your primary responsibility will be to assist in planning and directing operations to ensure seamless execution and maximum efficiency.Key ResponsibilitiesAssist in Planning and Directing Operations: Collaborate with senior management to...


  • Methuen, Massachusetts, United States Ultimate Staffing Full time

    Job Summary:The Press Operations Manager will oversee and manage a printing and converting department, driving safety, quality, service, and productivity goals. This critical role executes manufacturing policies and strategies to strengthen the company's competitive advantage and profitability.Key Responsibilities:Lead continuous improvement initiatives to...


  • Methuen, Massachusetts, United States VIP Employment Solutions LLC Full time

    {"title": "Facilities Supervisor", "description": "Job SummaryVIP Employment Solutions LLC is seeking an experienced Facilities Supervisor to oversee the maintenance and operations of our manufacturing plant in North Andover, MA. The successful candidate will be responsible for ensuring the facility is well-maintained, safe, and compliant with industry...


  • Methuen, Massachusetts, United States VIP Employment Solutions LLC Full time

    {"title": "Facilities Supervisor", "description": "Job SummaryVIP Employment Solutions LLC is seeking an experienced Facilities Supervisor to oversee the maintenance and operations of our manufacturing plant in North Andover, MA. The successful candidate will be responsible for ensuring the facility is well-maintained, safe, and compliant with industry...


  • Methuen, Massachusetts, United States Margaritas Full time

    At Margaritas Mexican Restaurant, we're seeking a skilled Shift Leader to oversee daily operations and team members. As a key member of our team, you'll be responsible for managing cash, resolving conflicts, and ensuring the smooth execution of shifts. Your leadership skills and commitment to quality service will be essential in maintaining a positive work...


  • Methuen, Massachusetts, United States No-Resistance Consulting Group Full time

    Job SummaryNo-Resistance Consulting Group is a leading Clinical Trial Site Management Organization dedicated to advancing healthcare through innovative clinical research. With an extensive and geographically diverse network of urgent care, pediatric, and primary care clinics trial sites, we are committed to facilitating the development of new treatments and...


  • Methuen, Massachusetts, United States Aligned Dental Partners Full time

    About the RoleWe are seeking an experienced Dental Practice Manager to join our team at Aligned Dental Partners. As a key member of our leadership team, you will play a vital role in ensuring the smooth operation of our dental practice.Key ResponsibilitiesOperational Excellence: Oversee the daily clinical and non-clinical operations of the office, enforcing...


  • Methuen, Massachusetts, United States IASIS Healthcare Full time

    Job DescriptionJob Title: Administrative Supervisor - Nursing AdminJob Summary:We are seeking an experienced Administrative Supervisor to join our team at IASIS Healthcare. The successful candidate will be responsible for providing high-quality, comprehensive patient care and supporting the nursing philosophy.Key Responsibilities:Promptly provides clinical...


  • Methuen, Massachusetts, United States Jackpocket Full time

    Job SummaryWe are seeking a highly skilled and experienced Operations Manager to lead our Massachusetts-based fulfillment center operations. As a key member of our team, you will be responsible for managing a large team of employees, overseeing daily lottery ticket processing activities, and implementing best practices and standard operating procedures.Key...


  • Methuen, Massachusetts, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC - Restaurant Operations ManagerAbout the Role:We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Domino's Pizza LLC. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurant, driving sales growth, and delivering exceptional customer...


  • Methuen, Massachusetts, United States Jackpocket Full time

    Job OverviewJackpocket is revolutionizing the lottery experience in the U.S. by providing a secure mobile platform for players to conveniently order official state lottery tickets, including popular games like Powerball and Mega Millions. Our mission is to modernize the $300 billion global lottery market, making it accessible and enjoyable for everyone.As...