Insurance Customer Service Ambassador

5 days ago


Batavia, Illinois, United States State Farm Insurance Full time
Job Summary

We are seeking a highly skilled Insurance Customer Service Ambassador to join our team at State Farm Insurance. In this role, you will be responsible for providing exceptional customer service and support to our clients, ensuring their needs are met and exceeded.

About the Role
  • Process policy applications, renewals, and cancellations with accuracy and efficiency.
  • Handle billing and payment inquiries in a professional and timely manner.
  • Resolve customer complaints and issues in a fair and effective way.
  • Collaborate with team members to ensure seamless communication and customer satisfaction.
Key Responsibilities
  1. Customer Support: Provide top-notch customer service to clients, responding to their inquiries and resolving any issues promptly.
  2. Policy Management: Process policy applications, renewals, and cancellations accurately and efficiently, ensuring all details are correct.
  3. Communication: Maintain open and transparent communication with customers, team members, and other stakeholders.
What You'll Need
  • A strong background in customer service or a related field.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
Benefits

We offer a competitive salary and benefits package, including:

  • Salary: $45,000 - $65,000 per year, based on experience.
  • Benefits: Comprehensive health insurance, retirement plan, paid time off, and more.


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