Customer Experience Associate

7 days ago


Batavia, Illinois, United States Gardant Full time
About the Role

We are seeking a dedicated and compassionate individual to join our team as a Customer Experience Associate. This role is responsible for providing exceptional care and support to residents, ensuring their needs are met and exceeded.

Key Responsibilities:

  • Deliver personalized care services to residents, adhering to their individualized care plans
  • Build strong relationships with residents and their families, fostering a sense of community and belonging
  • Engage in ongoing learning and professional development opportunities to enhance skills and knowledge
  • Maintain confidentiality and uphold resident privacy standards at all times

Requirements:

  • High school diploma or equivalent required
  • Excellent communication and interpersonal skills essential
  • Ability to demonstrate empathy, compassion, and dignity in all interactions

Benefits:

  • Prominent career growth opportunities
  • Self-service payroll system for ease and convenience
  • Award-winning medical, dental, and vision benefit packages
  • Daily pay option for added flexibility
  • Generous paid time off policy for work-life balance
  • 401(k) employer match program for long-term financial security
  • EAP & Maven family planning program for comprehensive support

Estimated Salary: $45,000 - $60,000 per year



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